Confidentials User Reviews

Top reviews

Waste of time

For months now the app hasn't worked, with no offers being shown.

Such a disappointment as I used the app regularly up until this.

Great way to support independent media and restaurants

The vouchers can save £100s if you eat out in Manchester or Liverpool regularly. They also support the writing staff and marketing team who promote the restaurants. Everyone wins 👍

Response from developer

Thanks for the great review!

Brilliant

This app is brilliant and will save you a small fortune. Plus most places you can use it on drinks as well. And they’ll also let you use multiple vouchers per visit.

Great way to try new places

Great discounts and always somewhere new to try.

Response from developer

Thanks for the great review!

Saves me so much money

I love eating out all the time and this app saves me loads of money and also introduces me to nee places I might not have found otherwise. Just wish more restaurants were on it.

Response from developer

Thanks for the great review! We are always working on getting more offers on the app, so keep your eyes peeled!

One stop shop for great deals

I frequent restaurants in Manchester and Liverpool often but this app has saved me so much money. Great deals always at least 50% off which is crazy!

Response from developer

Thanks for the great review!

Great deals

Absurd to not use this app if you live in a city that is covered by the app!

Get to discover new places all the time

Response from developer

Thanks for the great review Zack!

Great idea but doesn’t work

I can not buy vouchers I have tried reinstalling etc but nothing works. If I try and add a voucher to my basket it just says I need to select an offer first. Same thing when I just press buy now. I have definitely selected one voucher!

Response from developer

Hi there, this definitely doesn't sound right! Please email vouchers@confidentials.com and a member of the team will help you out. Thank you.

Virtually unusable

I have been trying all week to log in, the app won't let me log in normally, through Facebook and no email reset link has been sent! Nightmare. Missing out on deals because this app is useless. Waste of time.

Response from developer

Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at vouchers@confidentials.com. Thank you.

Unusable App

EDIT:-

The issue I had was finally resolved a week later with an update. The app itself is still a little buggy but it works fine, no issues using it at restaurants or purchasing vouchers. I’d really love them to accept ApplePay as it never quite remembers all of my card details (which isn’t a problem just a minor inconvenience).

The support was great, they couldn’t really fix the issue there and then but the service continues to be 5/5. I’ve left my original review below so you can see how responsive the developer is.



This app is quite literally unusable on my iPhone 11 Pro running iOS 13.1 which has been setup as new (not from a backup) and after re-installing the app.

- I cannot log into my account: after entering the password and tapping login, nothing happens. The button reacts as if tapped but doesn’t progress. Using the enter key doesn’t have an effect either.

- When the app has loaded (after skipping the login) the navigation buttons along the bottom of the screen don’t work. When I tap them there’s no reaction and the pages don’t load.

In summary it worked on my iPhone X and on my partner’s iPhone 8 both running iOS 13.1 but on my iPhone 11 Pro it’s a no-go. I cannot access my vouchers on my personal handset until the app is updated.

This is a shame because I’m a big advocate of Confidentials, I’ve been using them pre-app. It’s otherwise a good service.

I rate the app itself a 1/5. The service a 4/5.
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Response from developer

Hi Sam, Sorry to hear about the issues you're having. If you haven't already, please contact us on vouchers@confidentials.com and we can help sort the issues out for you. Regards, The Confidentials Team

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