Confidentials User Reviews

Pre Drinks Ltd.

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App doesn’t work properly

I am unable to log into the app to purchase any vouchers. When I put in my email and password and click log in and error message appears saying an account doesn’t exist with this email address.

I have even re-registered on the website using a different email and also activated my account and it still doesn’t work.

I can log in successfully on the website but it doesn’t allow me to on the app, therefore unable to make use of the available offers. Very frustrating!

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S.Morse

5 years ago

Response from developer

Hi there, the app is on a different platform to the website, you will just need to register on the app on the front page using the 'sign up' button on there. If you need any more help, please contact us on vouchers@confidentials.com or give us a call on 0161 832 2880. Thanks, The Confidentials Team

Can’t purchase deals

The offers are great but I always have to purchase off someone else's phone because it won’t let me buy the deals off my own.

I’ve deleted and downloaded again. I did the update. Not sure why it will not work for me.

jctm23!

5 years ago

Response from developer

We understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us the details at vouchers@confidentials.com.

Can’t login!

Had the app downloaded on my old phone, moved to a new phone and I can’t login to the app. I have vouchers that I am unable to access or use because I cannot access my account. Setting up a new account will not allow me to access vouchers I have paid for!

JoKeary

5 years ago

Response from developer

Hi there, we're sorry you've had issues accessing your account. Please email vouchers@confidentials.com with your account details and the team can reset your password and get you back onto the app.

Awesome

Just used for the first time and couldn’t have been smoother. No catches, no questions, no fuss. Will definitely use more in future

Fragglezz

5 years ago

Response from developer

Thanks for the fantastic review!!

Excellent

Been using this company since it started long before the app. Terms and conditions are minimal unlike stated in one review read before purchasing it’s kind of easy really. One of best deals strangely was in Liverpool £40 for £200 of Malmaison vouchers amazing meal ,wine and cocktails for £40!. App is excellent but the best deals sell out fast so have to be on the ball

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halfcoated

6 years ago

Response from developer

Thanks for the fantastic review! The Confidentials Team

Salon Deals

Had fantastic deal for £50 voucher.
I paid £25 for it and got £50 value on my Cut and Colour.
In theory the saving are amazing.
Thanks Guys ⭐️⭐️⭐️⭐️⭐️

JT⭐️

6 years ago

Response from developer

Thanks for the great review! We're glad you're enjoying using our app.

Great deals

We’ve bought a couple of deals on the app and both times they have been extremely easy to use. Some do have t’s and c’s associated with them but you can read these before you make the purchase. Vouchers are easy to use. Excellent app

Alibongo0001

6 years ago

Response from developer

Thanks for the fantastic review!

Good app but bad deals

The concept of this app is good but in fact the t&cs for vouchers purchased are quite strict and likely to cost you money. Most aren’t accepted in December but they’ll set an expiry date in late December for a voucher so you can’t use it before it expires. As well for ages the app spammed me with notifications, up to 30+ at a time, which was pretty annoying. Just seems like they haven’t thought about the users experience properly and have created a system that’s misleading.

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Rosie 89123

6 years ago

Disappointed

Been trying for a few days now to use this app to buy some vouchers but it just doesn’t work. Asks you to make a voucher selection even though you have and you can’t get past it. I’ve tried all the offers and they’re all the same. Very disappointing

lesleyfitz