Leave a Review TEKControl Visitor Management
Unusable
There is no way to register your username or create a password.Usability enhancement request
When copying/pasting a phone number from contacts (IOS), the country code e.g. +1 for US is pasted into the app which hoses up the parsing of the phone#. User must paste the number somewhere else and copy the number without the country code, then cleanly paste it into the app phone field. Recommend stripping the country code out or take only the right-most 10 digits.Show lessWorks well!
No problems so far… easy to use!User name assistance
The app has deleted my username on all of my mobile devices. There is no way to retrieve a username on this system. There is a way to recover your password but without a user name, that is impossible. I don’t see you support number to call so now I wait the whole weekend until my community’s administrator can assist with this.Show lessGoofy
Terrible !!!Login
Quit making me log in again after every app update. That’s BS and does nothing to increase security. VBuggy
This app is extremely buggy. Sometimes sends notifications, sometimes doesn’t. Usually when I get an sms notification it comes through twice (annoying). App does not obey notification settings eg. I have email notifications off but I still get them. When my husband deletes visitors on his phone the show back up until I also delete them on my phone the whole thing is just clunky and full of buggy code. Any security agency should be embarrassed by this mess and I plan on bringing this up at our next HOA meeting.Show lessApp doesn’t work, lousy support
Zero stars. Despite repeated requests over several weeks to fix serious errors, (such as inability to add a visitor, the very reason for developing the app), nothing has happened. Just the occasional email to say they’ve elevated the status of the request.Man, this is bad...
My neighborhood just switched to this app and man is it bad. So much wasted space. No touch log in. Cards displayed "Last Name, First Name" but sorted by "First Name". No search. Cards display an empty space followed by a comma if no name entered (like for a company). This application was obviously outsourced and was probably written in a couple of days (if that). This app could be so much better.Show lessSo much room for improvement
I never receive notifications from the app when a visitor arrives even though it is set to notify. It would be so much more convenient if when adding a new visitor you could access your Contact in your phone to import their information.