YONO SBI User Reviews

Top reviews

Very Buggy

This app freezes almost every time I use it. I have to reboot my phone each time this happens.

Not reliable

Works if it wants to otherwise most of the time useless sitting, occupying mobile space. Largest bank has such a non reliable app is something …

Response from developer

Dear Customer, sorry to hear about the issue you faced. For faster resolution, please send an email to us at appfeedback.yono@sbi.co.in with these details: account number, registered mobile number and the screenshot of the error shown (If any). Request you mention the reference number SBIAPS301024005 in the subject line. Thank you!

Worst app

Long top and unnecessary frequent otp.
Total headache

Response from developer

Dear Customer, To understand the issue faced by you, we request you to please send an email to appfeedback.yono@sbi.co.in with the following details: account number, registered mobile number, and a screenshot of the error(if any) shown for a faster resolution. Please mention ticket No.SBIAPS281024013 in subject line. Team YONO SBI

NRI app login error

.After a recent update, the app suddenly asked me to go through the registration process again. Despite multiple attempts, I repeatedly received an error message stating, "we couldn’t find any customer by the mobile number selected by you." The app was working fine prior to this update.

I am using the app from Australia. Please resolve this bug as soon as possible.
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Response from developer

Dear Valued Customer, We acknowledge your concern and regret for the inconvenience. Currently, YONO registration is not available for International Numbers but it will work if international roaming for Indian SIM registered with Bank is enabled and having outgoing SMS facility. The facility for International SIM is expected to be available in the coming months. Meanwhile, we request to use our Online Internet Banking @ www.onlinesbi.sbi Team YONO SBI

Navish vasdev

Outstanding app

Response from developer

"Hi! Thank you very much for your delightful feedback and for allowing us to serve you better. Team YONO SBI"

Reputed bank with the poorest app

This is such a glitchy app. Shameful to see India number one bank with a poor app such as this. Most of the time it says that we cannot connect, cannot transfer money, cannot access our account etc etc. We are lucky on the moments that it works. Monday morning forget about doing anything in the app, it’s hopeless.
Transaction failed is more frequent than transaction successful.
Every time this happens I think about switching to a better bank with a more sophisticated app. One of these days I will.
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Response from developer

Dear Customer, sorry to hear about the issue you faced. For faster resolution, please send an email to us at appfeedback.yono@sbi.co.in with these details: account number, registered mobile number and the screenshot of the error shown (If any). Request you mention the reference number SBIAPS090924005 in the subject line. Thank you!

Navish vasdev

Outstanding app

Response from developer

"Hi! Thank You for such a wonderful review. At YONO SBI, we are in a continuous attempt to make your banking experience, a delightful one! Team YONO SBI"

Would give zero stars if I could

Typical cheap Indian app. Looks like it’s been designed by a 5 year old. The first thing it said when I opened the app is that I must uninstall TeamViewer otherwise it would not operate. I use TeamViewer for legitimate purposes to access my other devices but these incompetent developers just assume it’s used for illicit purposes. Secondly, it then asks me to send an SMS from my UK number to an Indian number. I paid to send an international SMS and then nothing. I didn’t receive anything in reply and the app just stays on the same page. Therefore I gave up and uninstalled it. Utterly useless.
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Response from developer

Dear Customer, to assist you more effectively, we request you elaborate on your concern. Please mention ticket No.SBIAPS140824001 We appreciate your cooperation. -Team YONO SBI

NRI can’t register. Only for India not global.

While directing for text message,auto number is Indian and couldn’t go as starts with 91. To send text from Canadian number it should start as 011 then 91 then number. Similar is the case with BhimSBI pay!
Need update ASAP.

Response from developer

Dear customer, We acknowledge receipt of your concern and regret for the inconvenience. SIM Binding for domestic SIM with international roaming is working fine. Whereas, for international number YONO is displaying SB001 error message. IT team is working on it for solution, which may take some time. Therefore, you are requested to access our flagship online banking portal at https://www.onlinesbi.sbi . Team YONO SBI

The YONO app is useless

YONO App is still in 1940’s. There is no features like other banking apps do. Waste of time.

Response from developer

"Hi! Sorry to hear about the issue you faced. For faster resolution, please send email to us at appfeedback.yono@sbi.co.in with these details: account number, registered mobile number and the screenshot of error shown (If any). Team YONO SBI"

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