Leave a Review YONO SBI
Reputed bank with the poorest app
This is such a glitchy app. Shameful to see India number one bank with a poor app such as this. Most of the time it says that we cannot connect, cannot transfer money, cannot access our account etc etc. We are lucky on the moments that it works. Monday morning forget about doing anything in the app, it’s hopeless.
Transaction failed is more frequent than transaction successful.
Every time this happens I think about switching to a better bank with a more sophisticated app. One of these days I will.Show lessBrinvj
Developer Response
Dear Customer, sorry to hear about the issue you faced. For faster resolution, please send an email to us at appfeedback.yono@sbi.co.in with these details: account number, registered mobile number and the screenshot of the error shown (If any). Request you mention the reference number SBIAPS090924005 in the subject line. Thank you!Navish vasdev
Outstanding appNavish1
Developer Response
"Hi! Thank You for such a wonderful review. At YONO SBI, we are in a continuous attempt to make your banking experience, a delightful one! Team YONO SBI"Would give zero stars if I could
Typical cheap Indian app. Looks like it’s been designed by a 5 year old. The first thing it said when I opened the app is that I must uninstall TeamViewer otherwise it would not operate. I use TeamViewer for legitimate purposes to access my other devices but these incompetent developers just assume it’s used for illicit purposes. Secondly, it then asks me to send an SMS from my UK number to an Indian number. I paid to send an international SMS and then nothing. I didn’t receive anything in reply and the app just stays on the same page. Therefore I gave up and uninstalled it. Utterly useless.Show lessParenRaval
Developer Response
Dear Customer, to assist you more effectively, we request you elaborate on your concern. Please mention ticket No.SBIAPS140824001 We appreciate your cooperation. -Team YONO SBINRI can’t register. Only for India not global.
While directing for text message,auto number is Indian and couldn’t go as starts with 91. To send text from Canadian number it should start as 011 then 91 then number. Similar is the case with BhimSBI pay!
Need update ASAP.Plaha
Developer Response
Dear customer, We acknowledge receipt of your concern and regret for the inconvenience. SIM Binding for domestic SIM with international roaming is working fine. Whereas, for international number YONO is displaying SB001 error message. IT team is working on it for solution, which may take some time. Therefore, you are requested to access our flagship online banking portal at https://www.onlinesbi.sbi . Team YONO SBIThe YONO app is useless
YONO App is still in 1940’s. There is no features like other banking apps do. Waste of time.Shejin S
Developer Response
"Hi! Sorry to hear about the issue you faced. For faster resolution, please send email to us at appfeedback.yono@sbi.co.in with these details: account number, registered mobile number and the screenshot of error shown (If any). Team YONO SBI"Nice but big privacy issues
Update—maybe the developers saw my reviews, or took heed of feedback from numerous others. They’ve now quickly rectified the issue. I’m turning this into a 4 star rating.
The app works well, even if it has too many features and the interface can be made simpler. Most worryingly, the app doesn’t work on VPN. This is a strange move and there is no reason for it to be this way. Other banks have no issues and work normally. I will have to stop using the app if this issue continues.Show lessAM on skype
Developer Response
dear customer, we appreciate your feedback and sorry to hear about the issue you are facing. Please raise your query at our dedicated portal for Complaint Management https://crcf.sbi.co.in/ccf/” -- Select Raise Complaint/ Request and Individual customer and submit, on the next page select category of complaints as YONO & proceed by sharing the error message. Team YONO SBIApp stopped working after update
It is always challenge after app upgrade. I upgraded to latest version 1.23.97 on iphone and app is stopped working at all. Dear @developers - I am sure you guys do multi level testings before deployment in Prod... 🤯gauravgandhi4all
Developer Response
Dear Valued Customer, We sincerely apologize for any inconvenience you may have experienced due to the intermittent issue. We're pleased to inform you that the problem has been resolved, and our services are now functioning smoothly. We kindly encourage you to retry the service, and if you're satisfied with the experience, we would greatly appreciate your positive feedback. Team YONO SBINew version of YONO is not working
Looks like Sbi don’t have good developers. They are launching applications without testing. My YONO stopped working after updating
It’s very frustratingSingh_India
Developer Response
"Dear Valued Customer, We sincerely apologize for any inconvenience you may have experienced due to the intermittent issue. please go to following path in handset -> Setting -> Apps-> YONO -> Storage -> Clear Cache/Clear data (Menu at bottom). If issue persists, please send an email to appfeedbak.yono@sbi.co.in with following details: 1. Mobile Make & Model 2. IOS /Android Version 3. Device IP 4. Screen shot of error 5. Mobile number and Account number 6. location of the customer and mention " SBIAPS290624011" in subject lineUnable to register
I am unable to register this new update app I don’t know how to fix this issueCkaran
Developer Response
We regret the inconvenience caused by the intermittent technical issue you are encountering. We suggest trying again after some time, as this issue may resolve itself. If you continue to face difficulties, please email us at appfeedback.yono@sbi.co.in, mentioning the reference number xxxx in the subject line. Our team will be glad to assist you and provide a prompt resolution.SAFETY AND SECURITY FIRST!
I’m a longtime user of SBI YONO. I would like to think that when functional glitches happen in its functionality, safety features kick in automatically. This is good. Bearing the cost of online frauds via increased profits of the Bank as a whole for the sake of good reviews from customers is a moral hazard that should be avoided by all. “Customer is King” is fine but SBI YONO is perhaps keen safeguarding Royal wealth, sometimes at the cost of Royal wrath.
For the sake of transparency and fair disclosure, I served SBI as AGM, in charge of Vigilance Cases Inquiry. Hope my views are not overly biased.Show less+isgood
Developer Response
Dear Customer, we’re sorry to know about your experience. Thanks for your valuable feedback. We have taken your feedback as suggestion to improve our app. We will take this up with relevant team.
