Live Reviews:
San José 311

San José 311

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⭐️2.1 / 5
Rating
🙌124
Ratings
📼6 scs
Content
📦~ in 1 month
Updates frequency
🗣❌ unsupported
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All Versions of San José 311

2.0.1

December 15, 2023

Bug fixes and app performance has been improved.

2.0

January 19, 2021

Welcome to San José 311 v2.0! We've fixed the login bug so users no longer need to log in every time they open the app.
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1.9

May 4, 2020

Welcome to San Jose 311 v1.9! We've made a few updates: - technical upgrades to ensure your reports make it into the City's system efficiently and accurately - higher degree of security - consistent look and feel between the mobile app and website
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1.8

March 6, 2020

Welcome to the latest version (v1.8) of San José 311! Here’s what’s new: - We’re now called San José 311 (formally My San Jose) - Quicker access to paying bills - Clearer instructions to help you describe the issue - Updated map to make it easier to choose a location - Explanation of the benefits of creating an account - Improved user experience and simpler language - Modern look and feel that fits the city brand
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1.7.4

February 12, 2020

- Fixed an issue faced while resetting PIN.

1.7.3

January 22, 2020

We’ve updated the mobile app with new security features! - You’ll need to update to version 1.7.3 to access the newer, secure version. - We’re discontinuing version 1.7.2 and older versions.
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1.7.2

December 10, 2019

The mobile application code is updated to include additional security features
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1.7.1

November 7, 2019

Fixed an issue on iOS 13 where users were unable to upload photos from the camera.
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1.7

April 12, 2019

- Explanation of each service type - Estimated turnaround times for each request - Search by ID# over last 3 months - Enhanced compatibility with tablet devices
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1.6

January 13, 2019

- Improved compatibility with newer operating systems - Optimized service request workflow - Improved form validation - Fixed bugs
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Price History of San José 311

Description of San José 311

San José 311! San José 311 is a service request system brought to you by the City of San Jose. The application allows you to submit, track and explore a variety of city service requests. These requests are forwarded through to the relevant city service team to accept, review, update and resolve. You can submit requests anonymously or sign in with an account. We highly recommend creating an account as you will then gain access to enhanced features and experience a more personalized service. Service requests can be logged with photos, categorized and placed on a map. You can also search current requests and follow them if you want updates and notifications. The application contains a detailed Frequently Asked Questions (FAQs) section to assist you in navigating through our many city services. Neighborhood Services provides easy and instant access to your street sweeping, waste collection, neighborhood cleanup and water service provider. We hope you enjoy using and exploring San José 311 and thank you for your assistance in keeping San Jose great!
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San José 311: FAQ

Does San José 311 support iPad devices?

Yes, San José 311 offers an iPad version.
The San José 311 app was released by APPLICATIONS SOFTWARE TECHNOLOGY CORPORATION.
Your iOS device must have at least iOS 9.0 installed to use the app.
San José 311 has an okay rating of 2.1 out of 5, according to user reviews.
The App Genre Of The San José 311 App Is Utilities.
The current version of the San José 311 app is 2.0.1.
The latest San José 311 app update was released on July 3, 2024.
San José 311 was first made available on February 6, 2023.
Safe for kids, with no inappropriate or mature content.
San José 311 is now available to use in English.
No, San José 311 is not on Apple Arcade.
No, San José 311 does not feature in-app purchases for users.
Unfortunately, San José 311 is not fully compatible with Apple Vision Pro.

Screenshots of San José 311

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Alternatives to San José 311

Reviews of San José 311

  • Unusable Vehicle issues section

    I have tried to use this to submit an abandoned vehicle report. The app does not accept a valid address even as it is selected from the Google Search tool. Cannot proceed further. Repeated process several times. Ended up calling in and was told to use the app!

    In addition the setting up of an account is poor. Does not accept a strong password generated from iOS. Had to use a basic password
  • Frustrating!

    This app is supposed to make it easier to report things like illegal dumping. However it is an exercise in frustration. Many times things are dumped at a place that doesn’t have a street address. The app forces you to search for an address after you have dropped your pin and it will move the pin because there’s no address there. then the city goes out to the wrong place and doesn’t see the dumped trash. Really guys you need to fix this!
  • Proud to be a San Jose citizen

    My neighborhood has delinquent children that spray graffiti on public property at least three times a year. After submitting a report to the app, a representative comes to clean it off within one business day. I am genuinely impressed at how quick the process was. I’m very happy to know San Jose 311 cares for the community.