Account needed?
I filed a request for a traffic issue, but it just ended up going into a void with no contact information for any follow up. Seems as though I may have wasted my time.
Cupertino, look at what Sunnyvale has been doing for years if you need some help here.
App design fine, but no point
What’s the point of having an app where I can submit requests if I have to call in every single request?! This makes the app completely pointless and a waste of space on my phone.