Live Reviews:
⭐️2.7 / 5
Rating
🙌32
Ratings
📼4 scs
Content
📦w/o updates
Updates frequency
🗣❌ unsupported
Your locale

All Versions of Honolulu 311

3.3.0

September 27, 2021

Updated UI, bug fixes and performance improvements.

2.1.1

June 15, 2018

This app has been updated by Apple to display the Apple Watch app icon. This version fixes a bug effecting iOS 11 users with Apple's new HEIF (High Efficiency Image Format) set to ON. When enabled, this causes service request submissions to fail, resulting in duplicate issues being submitted. This bug has been squashed. Enjoy!
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2.1.0

May 31, 2018

This version fixes one important bug and makes a few minor UI enhancements. 1. Fixed! Uploading videos sometimes causes an error message to appear. 2. Improved: Friendlier language when submitting service requests. 3. Improved: We've updated the UI to better inform you on selecting a location for service requests. Enjoy!
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2.0.2

February 9, 2018

This is an important update! We've added some code to help us troubleshoot an issue that has come up sporadically when submitting service requests. Downloading this latest version will keep your app running smooth and fast. Enjoy!
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2.0.1

October 25, 2017

Version 2.0 is a whole new app! We've gone back to the beginning this time and re-wrote our entire app from scratch, taking advantage of more modern frameworks. Along with significant speed and performance enhancements, you'll also now be able to fully manage your personal account, including: - Updating your email - Uploading/changing your profile image - Changing your screen name - Resetting your password - Management of your address book We've also introduced a full suite of notifications. You can now manage the type of communication you receive as well as how you'd like to receive it. With the inclusion of our new address book, you can now get notifications based on location as well as various categories we've set up. Our app's new Notification Center allows you to keep track of all your inbound messages, including status updates for your submitted service requests. You can also setup message alerts to be delivered via email or PUSH notification - it's all up to you!
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1.9.0

April 25, 2016

Our navigation panel has been completely reworked to give you a better user experience. Icon support has been added as well as collapsible menus. Enjoy!
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1.8.7

November 5, 2015

This release fixes an issue with the maps for iOS9 users.

1.8.5

July 6, 2015

Happy Independence Day! We fixed a bug that was effecting iOS 6 users. We also fixed a bug on the settings screen. If you are an iOS 6 user, and you're not planning on updating your OS, please download this version. We will NOT be supporting iOS6 in any future releases - this is the last one! For those of you running iOS7, 8 or higher, don't you worry. We'll be supporting those versions for a very long time to come. Enjoy!
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1.8.0

February 6, 2015

Happy 2015 to everyone! Version 1.8 of our app brings new features and improvements. If you have any questions, fill out the form found under 'Report a Bug' inside the app or email support@citysourced.com. Enjoy! New: In-App Browser Navigation. When you view additional content information inside that app, you can now navigate forward and backwards and share this content directly through email, SMS, and social media. New: Custom Colors and Branding. You'll see new colors and custom branding inside the app. Improved: Notifications. You'll now for notifications on status updates and other important announcements. Improved: Under the Hood. We made improvements to the overall app stability, including location performance and user input controls. Improved: iOS8 Enhancements. Incorporated iOS8-specific changes to improve performance on submitting new requests.
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1.7.3

March 29, 2014

Bug Fixes

Price History of Honolulu 311

Description of Honolulu 311

Honolulu 311 is the official mobile application for the City & County of Honolulu, Hawaii. Honolulu 311 provides a free, simple, and intuitive platform empowering people to report potholes, broken streetlights, cracked sidewalks, illegally dumping, vandalized/broken signs and more via your smartphone. A picture tells a thousand words and Honolulu 311 makes it a snap. Download it today!

Honolulu 311: FAQ

Can Honolulu 311 support iPad devices?

No, Honolulu 311 is not available for iPad users yet.
Honolulu 311 was created by Preston Ko.
Honolulu 311 minimum iOS requirement is iOS 9.0.
The Honolulu 311 app has a consumer rating of 2.7 and gets mild reviews.
The App Category Of The Honolulu 311 App Is Utilities.
3.3.0 is the newly released version of the Honolulu 311 app.
Honolulu 311 released its latest update on July 5, 2024.
Honolulu 311 was initially released on February 6, 2023.
The Honolulu 311 app is rated Preston Ko.
Currently, the Honolulu 311 app supports the following languages: English, Spanish.
Sorry, Honolulu 311 is not part of Apple Arcade.
No, Honolulu 311 is not eligible for in-app purchases.
No, Honolulu 311 does not offer compatibility with Apple Vision Pro.

Screenshots of Honolulu 311

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Reviews of Honolulu 311

  • Not the app, it’s the people behind it

    The app is functional and serves a great purpose.
    My gripe is with the people behind it. 9 times out of 10 they message to tell you why it can’t be handled! TAKE OWNERSHIP! If the issue needs to be passed on to another agency, just DO IT. You have more clout than I do.
    Messaging needs to be 2 ways. It’s stupid to send me a voicemail to call back. Handle communication in the app.
  • Difficult with the application

    I don’t know what you’ve done to the app, but it didn’t have troubles with writing a report and using the “Other” choice and it takes you to the locked location and what is texted to 311! Before it was easy! Now you’ve made it difficult to where we get frustrated to using it! Not helping!
  • Needs Improvement

    It’s convenient in the sense that it has all the City and County of Honolulu’s service request in one app instead of navigating through multiple websites and phone numbers. However, it does have its share of problems. Depending on the service request, it can take up to three months before you get a response and by that time, it’s too late. Plus, the app is dependent on Apple Maps when putting in the location and Apple Maps is notorious for being very inaccurate; they need to switch to Google Maps.

    If the city wants the quality of life to improve, they need to make resources conveniently available, including this app, and regular updates will go a long way in solving some issues.