没有任何用处,纯属样子货
这所谓的投诉除了浪费时间和感情之外,没有任何用处
app不能编辑文字 无法粘贴
app不能编辑文字 无法粘贴
1
作为一个解决旅客投诉的软件登录都登录不上 发出来干啥用的真垃圾
浪费时间
投诉后,要等好几天才通知受理成功。受理成功了还要等被投诉人10天回复。有那功夫,不如找个ai在网上用舆论谴责航空公司,前提你得是占理的
处理投诉就是交给航司有啥用
航司还能说自己有问题?航司意见,粘贴复制这工作好做。

This app provides a platform for passengers to submit complaints, provide feedback on service evaluations, ask common questions, and confirm reasons for flight delays. The Civil Aviation Administration oversees the platform to ensure issues are addressed and resolved.
1.2.1
June 11, 2026
解决已知bug
民航12326 is an official app from the Civil Aviation Administration of China. It allows passengers to submit complaints, provide feedback on services, ask common questions, and confirm reasons for flight delays.
Yes, 民航12326 is completely free to download and use. There are no in-app purchases or subscription fees associated with its services.
民航12326 is available for iPhone and iPod devices. The app is designed for iOS users.
The app was last updated on February 2, 2026, with version 1.2.0. This indicates a relatively recent update, suggesting ongoing maintenance and development.
民航12326 has an age rating of 4+, meaning it is suitable for users aged 4 and above. The content is generally appropriate for a wide audience.
No, 民航12326 does not contain advertisements. As a government-provided service app, it focuses on user experience without commercial interruptions.
民航12326 was developed by the Chinese Academy of Civil Aviation Science and Technology. This government-affiliated entity ensures the app's official capacity.
Based on the available data, 民航12326 has a rating of 1.0 stars from 5 ratings. This indicates a very low user satisfaction score, suggesting significant issues or dissatisfaction among its limited user base.