随申办市民云 vs 民航12326
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
随申办市民云
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“随申办”APP 是上海市政府推出的政务服务“一网通办”移动端。“随申办”是上海市“一网通办”移动端政务服务品牌，“申”代指上海，取“随身办”的谐音，寓意用户只需掏出手机，就能随时、随地、随身办理各类政务服务事项。“随申办”APP聚焦高频办事、特色功能以及专栏服务等内容，集成随申码、电子证照等特色服务，汇聚三金查询、信用报告、学历学籍、健康档案等个人信息查询，提供不见面办理、长三角无感漫游、开具证明等优质专栏，着力打造“比你更懂你”的上海“一网通办”移动端超级应用，为用户提供个性化、主动化、精准化、智能化服务。 注意事项 - HealthKit使用说明：用户授权后可以将健康app的运动数据同步到随申办线上运营活动服务中。
民航12326
This app provides a platform for passengers to submit complaints, provide feedback on service evaluations, ask common questions, and confirm reasons for flight delays. The Civil Aviation Administration oversees the platform to ensure issues are addressed and resolved.
- Submit passenger complaints
- Provide service feedback
- Access common aviation questions
- Confirm flight delay reasons
- Official government oversight
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12326是中国民用航空局为方便旅客投诉、在线反馈服务评价、常识问答、延误原因确认等功能的APP，民航局将负责监督，保证找得到门、找得到人、找得到答案。
Screenshots
Verdict
The clearest difference is rating: 随申办市民云 at 1.5 against 民航12326's 1.0. 随申办市民云 also leads on ratings volume (215 vs 12) and review sentiment (19% vs 7%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
随申办市民云 holds the better App Store score, 1.5 against 1.0. That said, the two scores are not equally well evidenced: 随申办市民云 has 215 ratings behind it against 12, so its average is the more settled of the two. Written reviews point the same way: 19% of 随申办市民云's written reviews are positive against 7% of 民航12326's.
随申办市民云 ships an update monthly, 民航12326 every 5 weeks. The most recent releases landed on November 6, 2026 and November 7, 2026 respectively.
| Parameter | 随申办市民云 | 民航12326 |
|---|---|---|
| Price | Free | Free |
| Rating | 1.5 (215 ratings) — better | 1.0 (12 ratings) |
| Positive reviews | 19.3% of reviews — better | 7.0% of reviews |
| Number of ratings | 215 — better | 12 |
| Update frequency | Monthly — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | — | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 13.0 — better | 15 |
| Further details — not scored | ||
| Size | 169 MB | 111 MB |
| Age rating | 4+ | 4+ |
| Developer | 上海市民信箱信息服务有限公司 | 中国民航科学技术研究院 |
Customer experience
随申办市民云
民航12326
In-app purchases
随申办市民云
No in-app purchases
民航12326
No in-app purchases
