Leave a Review VELUX ACTIVE with NETATMO
More minutes, battery, One touch on/off all auto
Need more than maximum 90 minutes choice from sunset or sunrise
I saw the battery info on solar blinds display once and I don’t know how/why, but that’s a great feature - don’t hide it! Show it all the time or let me choose to display it or not.
So glad to have scheduled automations! HOWEVER, need the ability to turn on/off all automations with a single click. I’m talking about one toggle globally, not just the one toggle locally to each individual automation. For those of us with multiple automations a day and multiple velux products, turning them all on or off can be a real pain! On the main screen it would be nice if the group icon changed to match the status of the blinds in the group - if all are closed, show the closed blind icon instead of always showing the open blind icon.Show lessimhoReviewer
Bar software and bad support
UX of this app, same as their remotes and gateway is just horrible.
Someone already wrote and extensive report of the technical issues with the app, but nobody mentioned the horrible UX.
I own a software (and a bit of hardware) development company.
If we did things this way we would have had no clients at all…
First of all, none of the companies that are authorized dealers of Velux actually knew which gateway I need at all.
None of them even knew what HomeKit is…
I have contacted Velux support in Denmark directly, nobody responded.
Documentation about HomeKit integration on their website is so basic that it has no meaningful info at all.
So, I had to investigate by myself in order to find a gateway that should hopefully work.
Made a blind purchase hoping that it will work since dealers were not able to confirm and Velux did not respond.
Luckily, I was able to force it somehow with 2 hours lost for setup.
One horrible experience, but since I already made a mistake purchasing their windows I had no other choice…Show lessLooOooD
Please fix the “risk of rain” issue!!
Often it will be clear blue skies outside, but the app says there is a risk of rain, and it will either stop me opening the windows or shut them all for me. I can open the windows using the physical remote, but then if I make one tiny change on the app, it tries to be clever/helpful and shuts them all. Please give some option to override this - the windows will close themselves with the rain sensor if they need to, it’s a real design flaw that the app can force all windows to close … especially on a clear sunny day!! Otherwise a great app but I find myself more and more using the physical app because of this fault.Show lessRip off game don't buy