Face ID doesn’t work
Response from developer
Dear Infinitygolfsucks, We are sorry for the frustration. Please follow the below steps to set-up the biometric login: (Step1): Login and navigate to Services > Settings and select Disable login with biometric (Step2): Once successfully disable biometric login, logout from the app (Step3): Login again using username/password and follow on screen instruction to enable biometric login. (Step4): Once completed the setup process, logout from the app (Step5): Login again (If login screen prompt for biometric login, it means biometric login has been enabled successfully). If the issue persists, please email us at uobcustomerservice@uob.com.my with the troubleshooting logs and indicate your details, for us to investigate. Below are the steps to generate the troubleshooting logs from your device: 1) Launch TMRW App 2) Tap “Menu” at the top left part of the Screen 3) Tap on "Support" and scroll to the bottom part of the FAQ Page, tap “Contact Us” 4) Click “Send Trouble Log” 5) Email the troubleshooting logs.
