Scam They ROB YOU
Response from developer
Hello - there's a tab for support in the app & we're available to answer any question you have, every day of the week. Please get in touch with us if you need assistance with the app, including getting a refund, we're happy to help with that as well.
Easy
Response from developer
Thank you! We’re so happy you’re enjoying our app. We appreciate you taking the time to leave a review.
Dissapointed
Response from developer
We're sorry to hear that you’re having a negative experience with our app. Our team is working to improve our app performance - your feedback is important to us and has been noted. The recipes can be viewed without paying a dime, though. So that's not completely true. If you subscribe to the monthly subscription you get a free 7-day trial and get full complete access to everything in the app during that time. If you subscribe to the Annual Subscription, there is no trial. But we give a significantly huge discount for the annual. You must have chosen that one when subscribing. Again, thanks for your feedback, we will take it to heart and into consideration for future updates.
Awesome app
Response from developer
Thank you! We’re so glad you’re enjoying our app and finding it helpful. Thanks for sharing your experience.
Love it!
Response from developer
Thank you for your review, glad you find value in our meal plan service.
Premium is worth it
Response from developer
Thanks for leaving a nice review. We are happy you find value in our meal plan service and it's helping you with your keto lifestyle. Any questions, email me: kelly@HealthyHappySmart.com or message me inside the app chat support.
Help me please
Response from developer
Cancelations are always made in your App Store Settings since you got the app in Apple's store. NOT INSIDE THE APP. Email me for instructions (Kelly@HealthyHappySmart.com) Please don't use this review to ask questions about the app - there is a support in the app that I answer usually within 3 hours - or email me anytime, so please only ask questions there. Leaving a bad review only hurts us and isn't fair to us. Consider removing this review.
Really disappointed.
Not going to use.
Why advertise a 7 day trial and then. It give that to people. False advertising.
Response from developer
Hi there - this review is false, please remove it or change it. There is a free trial with both yearly and monthly. You have a choice when signing up for monthly or yearly. I have no control over what you chose. Your review is inaccurate and not very nice to our business. Email me Kelly@healthyHappySmart.com and I will send you screenshots.
Worst!
Response from developer
Hi, you must cancel in your App Store Settings. Email me: Kelly@HealthyHappySmart.com and I will send you instructions on how to do this. Please consider changing your review because you don't cancel inside the app, you cancel through APPLE, therefore that's why we don't have a button inside the app. Thank you.
Subscription required....misleading as usual
Response from developer
Hello - thank you for your review, however we are completely honest about the price of this app in the app store description (that you can read before you even download the app). So, this is untrue. We work hard to be honest and upfront about this fact so we don't have customers upset about this, but it still happens, and we don't know how to be more clear about it! We wish we could offer a free app, but we put too much work into creating this plus we update the app weekly with a new meal plan. Cancellations are done in your App Store Settings, this is not our choice, this is Apple's choice. So please head there for any cancellations and contact me by email for any other complaints or questions you have: Kelly@HealthyHappySmart.com Consider changing your review since we are completely up front about the price, no trickery here! Also, Apple is in charge of your subscription, therefore you cancel with them, not us. Thank you.
