Keto Diet App User Reviews

Realized LLC

Top reviews

Most RecentHighest RatedLowest Rated

Unprofessional

I also joined for the 7 day “free trial” of this App. I have been charged $14.99 per month for 3 months after trying to delete the App and cancel my subscription. I have tried everything to delete the App from my phone and cancel the subscription but it continues to charge me each month.

TRGXXX

5 years ago

Response from developer

Hi TRGXXX - you must cancel in your appstore settings. I cannot do it for you and deleting the app does not automatically cancel it. You can always google the instructions to do this, contact Apple support, send me a message in the chat support or email me for instructions anytime: Kelly@healthyhappysmart.com

Not Sure What is Up with the Navigating

I don’t write reviews very often, but this may help someone else. I had a really difficult time with the interface of the app itself. I had a difficult time navigating through it and I’m not someone who normally has difficulty with that. I’m really kind of shocked at how many positive ratings there are. I‘m looking for a great app to use for the keto diet and I do not feel this suits me well. It may work well for other people but when I can’t exit a screen, that’s when I know I need to move on from the app.

Show less

Burhom31

5 years ago

Response from developer

Hello Burhom31, Thanks for your feedback, sorry for any troubles you had with navigating the app. Please email with any more details you have about what was difficult so we can look into changing some things in the app. I understand that not all apps work for everyone so I hope you find the one that works for you.

cancel free trial

does deleting the app cancel the free trial

ARSafi

5 years ago

Response from developer

Hello ARSafi. You must go into your iTunes Appstore Settings and cancel the app to avoid being charged. Please reach out by email (Kelly@healthyHappySmart.com) if you have other questions for me, and leave an informative review if you get a chance. Thanks.

Bye

Don’t ask me to sign up before telling me I need to pay for the app.

User1122330099

5 years ago

Response from developer

Hello Another soccer fan - Thanks for your feedback. However, I guess you missed in the app description (before you download) where we mention the cost of the app subscription and that you get one free week to try it out, then it’s $9.99 USD/mo if you decide to continue with the subscription. Please reach out to me (kelly@HealthyHappySmart.com) or Apple Support if you’re still having issues.

Free my butt

Free for a week is not free free for a week is not free $1.99 a week is not free give me a break free or not free don’t lie to me

Livingwell202

5 years ago

Thank you for sharing.

Encouragement and great ideas. Good job!🇨🇦. 💐anf@81.

anf@81

6 years ago

Response from developer

Thank you so much - glad you're enjoying the app.

Free Trial?

Told me I could have a free 7 day trial but it would charge after 7 days... I ‘bought’ the 7 day free trial, and then it charged me the full month fee straight away... uh what? I haven’t even gotten into the app yet as it doesnt let you in until you sign up for the free trial!!

Kaitlin96

6 years ago

Response from developer

Hello Kaitlin96 - Thanks for reaching out. If you just got the app and just subscribed, then you should NOT have been charged. Contact Apple Support if you were, they handle all billing/payments. They will be able to look into your account to reverse the charges if any.

Cancel me please

I’m not even sure how to cancel this app
Help please

Davoodooqueeb

6 years ago

Response from developer

Hello Davoodooqueeb. I am here to help - please email me or use the chat in the app for questions like this, as I don't check here for questions since it's meant for reviews, not questions. There is a Chat Messaging system in the app that I check multiple times a day or email me anytime: Kelly@HealthyHappySmart.com --- You must go into your iTunes Appstore Settings and cancel the app to avoid being charged. I ask of you to please leave an informative review if you get a chance. Thanks.

Cancel

How do i cancel

natashassss

6 years ago

Response from developer

Hello natashassss. Thanks for reaching out. Please email me for questions like this (Kelly@healthyHappySmart.com). This spot is for reviews. You must go into your iTunes Appstore Settings and cancel the app to avoid being charged. Please contact Apple Support if you have other billing issues. And please leave an informative review if you get a chance. Thanks.

How to not be charged?

Hi if I delete your app from my iPhone 7 Plus phone will it still charge me? Or how do I unsubscribe so that I won’t be charged? Thank you

sommer x tina

6 years ago

Response from developer

Hello sommer x tina. Thanks for reaching out. Deleting doesn't automatically cancel. You must go into your Apple Appstore Settings and cancel the app to avoid being charged. Please reach out to APPLE SUPPORT about billing questions - or for questions for me, contact me by email (Kelly@healthyHappySmart.com), and please leave an informative review if you get a chance. Thanks.