Charging
Response from developer
Hello dan (3) – Sorry for any confusion. To be clear - all appstore subscriptions are on auto-renewal (until a cancellation is made). This is mentioned in the app description plus Apple gives a couple of alerts about this when you click the subscribe button. Any questions regarding this, reach out to me anytime: Kelly@HealthyHappySmart.com
Cancel subscription
Response from developer
Hello Cdn shopper. You must go into your iTunes Appstore Settings and cancel the app to avoid being charged. Please reach out by email (Kelly@healthyHappySmart.com) if you have other questions for me, and leave an informative review if you get a chance. Thanks.
How to cancel subscription
Response from developer
Hello Taltee. From my knowledge, you must go into your Apple Appstore Settings and cancel there to avoid being charged. You click on Subscriptions, find this one and cancel it there. Please reach out by email (Kelly@healthyHappySmart.com) if you have other questions for me -- or APPLE SUPPORT, and leave an informative review if you get a chance. Thanks.
Don’t download
Response from developer
Hello Reddhott123 - Thanks for your feedback. However, I have to say that I am sorry that we didn’t make it clear enough in the app description that you get one free week to try it out, then it’s $9.99 USD/mo if you decide to continue with the subscription. If you just got the app - no worries because you haven’t paid anything - it’s a free download (NOT $1.99) and you won’t be charged until the free week is up. So, no refund necessary. Please reach out to me (kelly@HealthyHappySmart.com) or Apple Support if you’re still having issues.
Not a free app as advertised
I may have tried it and signed if I could have seen some recipes but I deleted it instead.
Response from developer
Hi nicola1974 – Thank you so much for your feedback about this app. You are exactly right - yet there is no catch. You get full access to everything in the app during the free week (including recipes)!!! If you don’t want it, you can easily cancel in your iTunes appstore settings and not be charged a dime. I am available anytime to chat, so if you have any concerns or comments, reach out to us in the app support chat anytime.
Easy meals!
Response from developer
Hello Devinelysweet, We appreciate your feedback and glad you are enjoying the app.
I have no idea how to cancel this subscription
Response from developer
Hello Lori8545. You must go into your iTunes Appstore Settings and cancel the app to avoid being charged. Sorry, you must have been emailing the wrong person as I respond to emails and messages inside the app throughout the day. Please reach out to me at: Kelly@healthyHappySmart.com - Thanks.
Too expensive.
Response from developer
Hello aavakianj, Sorry for your confusion, this app isn't simply a recipe app. We actually create a full balanced meal plan for you on a weekly basis. If you're just looking for recipes, then check out pinterest or online for free recipes.
Horrible business practice
Response from developer
Hello LLPH. Sorry for any confusion you had about this app. I have to say that we strive to be as transparent as possible about our price of the app in the appstore description (Available to view Before you download the app). We clearly mention the free trial and price there. As for cancelling - You must go into your iTunes Appstore Settings (NOT INSIDE THE APP) and cancel the app to avoid being charged. Please reach out by email (Kelly@healthyHappySmart.com) if you have other questions for me. I also hope you would change your review since it's a false statement. Thanks.
Not free!
Response from developer
Hello Chi Mukwa. Sorry for any confusion you had about this app. I have to say that we work hard to be as transparent as possible about the cost of our app in the appstore description (You see this Before you download the app). We clearly state there is a free trial and price thereafter. Please reach out by email (Kelly@healthyHappySmart.com) if you have other questions for me. I also hope you would consider changing your review since it's a false statement. Thanks.
