Frustrating
Response from developer
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand that knowing more details about a slip before booking can be essential for planning your trip. To address your concerns, we want to clarify that for all private slips on our platform, bookings work on a request basis, meaning you’re not charged unless the owner approves the request. When submitting a booking request, you can add specific questions in the notes section, allowing the owner to review and answer before accepting or denying your reservation. This process helps ensure you only pay if the slip meets your needs. Your feedback is invaluable, and we’re continuously working to improve our service. We’ll explore ways to make it easier for boaters to get the information they need upfront. Please feel free to reach out if you have additional suggestions or concerns. We appreciate your input as it helps us enhance the experience for all our users.
