Ozone Toys User Reviews

Top reviews

Was a decent company

Sold with them in the past, got decent prices for my Lego minifigures and Funko Pops. The most recent submission experience was horrible though. They accused me of selling something I never sent in and accused me of selling “inauthentic” Lego parts and dismissed the rest of the order because of it. Did not even check to see after finding those two flaws. Adding onto the fact that they aren’t even taking many things as of lately. Just extremely unprofessional to blame the customer, will not be doing any business with them in the future.
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HORRIBLE experience

Stay AWAY from this app, they will find any excuse to rebate a quote (tiny little scratches on the box, etc), when I saw the pictures they sent me as "warning issues" I ask them to return them to me, and the last box they did not even checked the figures and just emailed me saying "there was an entire box in pretty poor condition", when I received it back I realized they did not even opened and just sent it back to me. You better use Ebay to sell your collection, it will take more time, but believe me is 100% better.
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Very fair on prices and efficient with payment.

I have sold several boxes of Pops to Ozone and I feel I have been treated 100% fair. Prices are good for second hand Pops & as a long time collector I understand the need for no box damage. Every Pop they deducted money from they sent pictures of the damage so there was no confusion or surprises. They pay for the shipping also which is great. All in all the process was simple and easy even for someone like me who was born before the internet was even around.
I ran into a double whammy of unexpected medical & vet bills and this saved the day really because they didn’t take weeks to sort through the box & get payments sent. Everything took less than two weeks. Will be using the app again in the future.
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1st experience

Just sold around 20 items. The quoted prices were pretty accurate. They seem to mainly only want pristine mint condition, light damage gets you offers like .25c -$2.50 on items averaging $15-20. Overall though good 1st experience I will try them again & provide more feedback on my next shipment :)

Great App For Selling Pops

This app is a great option for selling a large amount of pops, the quotes for each pop were fair and only a few were marked as damage, and they provide pics of the damage, which I expected because all the boxes were not in perfect condition. Ship them in pop protectors to make sure they don’t get damaged in shipping!
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Great if you need to sell quickly

I was super nervous since it was my first time selling to this company, but I stayed patient and everything worked out. Are you going to get exactly what your pops are worth?? No. Not even close. But if you’re in a situation where you need money, it’s a great place to sell to. They’re super picky about boxes and will only give you a quarter for a damaged box, but that was my fault for not completely checking a few of my boxes beforehand. Definitely only worth selling to them if you get over $100 worth to get free shipping.
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Don’t do it

I sent off items in a package they send back 5 of the 6 items are damage and only had two pictures of any damage and by the looks it came from shipping. So the drop the 4 items from 20 dollars to 4 dollars and one to nothing and say hey we are changing you to send them back to you or you can let us keep them. And for them to send them back they will keep what ever they want and deduct shipping so they get the item even cheaper. So save your time and sell them yourself and cut out other people trying to take your stuff not worth it.
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Happy. Love the process

I left a bad review the first time but then found out it was my lack I’d patience so I am changing my review. Yeah the prices might be lower but after all Where are you going to get what you paid for something i found the rates reasonable and the customer service both phone and e-mail super awesome. When I’m ready to get rich off my Barbie collection I know where I’m going. Love this!!! Just have some patience until all of your sent items have been verified by them i sent three boxes first time and like I said My issues were my fault for not paying attention to the process but now that I understand it I am more than happy!!!
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Calling all Dorks

Being a toy collector can be frustrating you get hit with so many things you might not necessarily need or want / I’ve been running my toy pawn shop business for 11 years now and you guys have literally been a life saver thanks for helping out the little people

Let’s see

I haven’t tried this app yet but I find it interesting how many one stars are left. I’ve dealt with Pop since their second year when I got one as a gift.

I’m interested to see for myself how good or bad this is but I won’t send any grails or any higher priced items. I am going to do videos and photos of everything just to be clear.

I’m not really concerned with the corners as much as seeing some got pictures back after being stepped on.

As a potential customer looking in, they need to do something more to fix some of these issues than sending generic messages. Let alone blaming USPS when there is multiple people saying there’s bends and marks on boxes that weren’t.

This was supposed to be good for collectors too. It can’t be when people are using the postal service to steal the value from collections.

This will be a way to earn the businesses. If when I send my items in and they’re solid based on what I send in I can update and give more stars. Right now, it’s an easy one star. Let’s see how this goes.
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