JustRide Bustang User Reviews

JustRide Bustang
JustRide Bustang
Ace Express Coaches, LLC

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Leave a Review JustRide Bustang
  • Horrible.

    Forcing us to download you app to buy a single ticket is absolutely garbage. Also this app is just all around bad.
  • This app is a nightmare.

    It seems that it’s impossible to use the app to buy tickets for the route from Denver to Gunnison. Not helpful.
  • Confusing

    I can’t figure out what any of these place names are or how do identify them with them which route I’m on.
  • Bustang Review - James Martinez

    This is one of the worst apps I’ve ever had the displeasure of regularly having to use. Outside of new ticket system, which is difficult to understand at first, the rest of the features are simply links to an outside website. Why put a button on an app only to have it lead to a website that I used to visit instead of the app. Moreover, the new system doesn’t allow for tickets to be purchased the old way. It’s also just a clunky app outside of its antiquated features.

    2/5 Barely Mediocre.
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  • Terrible app, left me stranded

    I needed a ride out of a city because rental cars wouldn’t let me do a one-way trip. I learned about Bustang and created an account on the mobile website and started the checkout process. The website FORCES you into finding and downloading this clunky iOS app (did you ever think your customers might have poor service or limited data and need to simply use the website?!). Fine, so I downloaded the app. Then the schedules are SO hard to interpret and read, which led me to buying a ticket for a route that wasn’t going to make it all the way to my destination city that evening. You can’t just find the route you want and the time you want to go and buy that ticket. You just buy some random ticket and then later have a short activation window of time to use it and hopefully you bought the right one!! I spent such a long time trying to figure out if this was the right ticket. The bus station digital signs were nearly a match for a bus leaving at 5:40pm and getting me to a city 1 hour before my destination going west, so it seemed like a glitch on the website because the website ALSO said it was a 5:40pm departure for the my home city. So I bought the ticket and then it turns out the bus will not even be going that far. Terrible user interface and they claim “no refunds” so I would stay away from this terrible system which wasted hours of my day and made a stressful situation of being stuck in an unfamiliar city even worse by wasting my time and money and energy.
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  • Does not work

    I cant buy any tickets in the app. Please update
  • Waste of time

    Leaves out a number of departure cities including mine, Salida. Why create an incomplete app?
  • Useless App

    This app is useless. And the schedule doesn’t make any sense. Design the app to be an app and not a link to an almost useless website.
  • Please integrate with iOS Wallet

    Buying tickets online and having them pushed to Apple Wallet (and its Android equivalent) would be more efficient than downloading an app whose only non-redundant function is to access the mobile tickets.

    Also agree with the reviewer who would like to be able to purchase Point A to Point B tickets in one transaction. A round-trip between Fort Collins and Frisco (via Denver), for example, requires four separate transactions.

    Big picture, however, the app performs its stated function and is easy enough to use if you know your route and transfer point(s). I'm grateful for the mass-transit option.
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  • Ummm...buy tickets only?!?!?! What a waste of app space

    I can buy tickets before I even know what time I’d depart or arrive anywhere...cuz I LOVE rolling the dice with my money & time LOL
    What a joke!!!

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