Amazing app
Being able to get notified when my Kids leave and return has been a godsend. Having the boundaries for the locations (Work, Home, School) or anywhere else you see fit. Also, being able to block apps on their phones or tablets has been a huge help in ensuring their protection.
Not Happy
Within this application, I hope to have an option to distinguish, locate family members and follow family members. Also, share this phone’s location option should have the ability to distinguish share with parents or share with ALL family members. I don’t like the limitation of “share with all” or no one. Lastly, I hope to see more parental controls, e.g. ability to control incoming/ outgoing phone calls, texts messages, etc.
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Horrible app
This app is horrible why they removed sprint family locator is beyond me.
We can not locate our kids because now they have to agree by clicking each time they are located and so if one of our children are hurt or being held against their will we won’t know they are safe or not because we can’t see their location nor get them help if they need it.. this was a horrible decision made by sprint and they should of kept the sprint family locator instead of trying out new things to make them look better when in reality this was not a good thing they did.. I think we should be able to have access to the old one which is sprint family locator and the settings be the same as before plain and simple
We can not locate our kids because now they have to agree by clicking each time they are located and so if one of our children are hurt or being held against their will we won’t know they are safe or not because we can’t see their location nor get them help if they need it.. this was a horrible decision made by sprint and they should of kept the sprint family locator instead of trying out new things to make them look better when in reality this was not a good thing they did.. I think we should be able to have access to the old one which is sprint family locator and the settings be the same as before plain and simple
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Response from developer
Hello. We appreciate you taking the time to share your feedback with us. If the Safe & Found application has been closed on the iPhone, then the location features will not work. This is why the user is prompted to open the app and reactivate the device's location features. We are working on an update that will bring many improvements to the app, so please stay tuned for that and we hope you will give us another chance to be your Family Safety app.
Overall Good But Stalls
This app is great for me and my husband. The only downfall is that it likes to stall at a particular location and doesn’t move for hours. And it does not always give precise exact location in the area we are in. I.E we can be in the same room and it’ll show us like one of us is across the street. Fix these issues and it’ll be 100% perfect.
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Should be free
Works about like what you would think a free app would. Kids can easily circumvent the block features plus you can’t make deleting the certificate locked so once that is deleted you are even more limited on what you can do. With the apple phone once you disable apps it also disabled the locating ability of the app, on the galaxy OS it still works. I do like the galaxy operation much better than the apple OS function. The galaxy OS allows individual app blocking and the apple is all or none with exception of call and text
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Not satisfied
The Safe and found will not locate my youngest daughter all of the time. She and I are the only ones that have an iPhone. I can locate myself anytime and all of my other family members except for my 16 year old. When it locates her it is normally from hours earlier or even the day before. She will is the main reason I switched to Safe and Found. Please let me know why this is happening as her phone is always on and charged so I should be able to locate her all of the time. I have been researching other options to locate my family members.
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Response from developer
Hi, SaBrKa. Thanks for reaching out to us. Please contact us at Safe&Found@sprint.com so we can help resolve the issue you are having with your daughter's iPhone. We look forward to helping you.
Useless
If the person you want to find closes the app you can’t find them. They close the app because that is what everyone does to save battery life. If my family member is broken down on the side of the road or in the hospital they are not going to necessarily be able to click on the phone to update there location ( which is what you have to do if you closed the app) So all they have to say is “oops I closed the app” and they can go wherever the hell they want. Nothing “safe & found” with this service. Not worth a penny.
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Much better than previous app, BUT...
This is app is great and has an updated look. However, it fails because you have to have the account holder enter passwords to change notification settings (within the app) to stop it from telling me every time I get to one of the safe areas for example. Additionally, the app does not do remote parental controls well. The app will block all or none on many of the controls, it is much better to just set up the parental controls on the device itself. Also, the app can have its parental control certificate deleted (in addition to uninstalling the app) to effectively remove any parental controls set.
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Response from developer
Hi, Surge479. Thank you for your feedback. We have an update on the way so please stay tuned. In the meantime, please contact us at sprint.android.market@gmail.com for help resolving any issues you may be experiencing. We look forward to assisting you.
Safe and found is terrible
Former SFL user. This app is terrible. It drains battery life because location services run in the background all the time. Every time you try to locate someone, it has to ask them to check in first. Location service on the iPhone is way better and you don’t pay extra for it. Don’t get this app.
Good, but won’t locate when needed
I really like the new look and location accuracy, however it does not update location immediately and if I need to do a quick check it always says they can’t be located which defeats the purpose. I don’t need to know where they are every second of the day, but if I have a cause for worry I want to know that they can be found when I check like the old app. I’m not sure if it’s worth paying $6.99 when it only half works.
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