Leave a Review My Thermotouch
Doesn’t work.
Waste of time! This app should be deleted from the App Store.luke1980
Impossible to connect to Wi-fi, so it’s utterly pointless.
I’ve wasted SO many hours on this. Says that bugs are fixed 3 months ago. They’re not. Tried factory reset, no good. Tried a 2.4 mini hub, no good. Does anyone have the names of alternatives?Roddybear
Pathetic
Rarely creates the connection. When/if it does the app is cumbersome to use. If you are (not) lucky it will crash every time you click on a device. The solution then is to delete and restore devices to factory settings. But then you have the problem of connecting all over again!Jayness33
Don’t buy - Products they sell don’t yet work
I recently bought the Wireless Single Control Until with the Wireless router and it doesn’t work. I called Thermosphere abs they said it’s because the app needs to be updated and the developers are on Chinese New Year!
Sounds like poor excuses..
Summary: Don’t splash out in wireless tech from them as it and the app doesn’t workShow lessJamie Gatley
AVOID!!!!
Avoid buying this product if you intend to use your phone to control your thermostats. If I had known I would not have purchased. I feel duped. Apparently the developers are “working” on the bug but no one knows when that will be. Can’t believe I am stuck with the thermostats.discoballdoo
Pointless
Doesn’t work. Freezes constantly. Waste of timeRichGF
Don’t bother buying a wireless thermostat
This is literally the worst app ever.
Hive works fine here, as does Google Home.
This app continually loses connection or shows as offline. Have tried everything.
Save your money and just use the hardwired thermostat.Robp_99
Big drawback is the 2.4GHz connectivity
So after some reading through the comments here, the only way I got this to work was to log into my WiFi hub and disable the 5GHz frequency that my phone with the app was connecting to by default.
Once the hub was limited to 2.4GHz the phone / app connected to the thermostat OK.
I was then able to re-enable the 5GHz frequency and the communication between phone / app and thermostat continued OK.
As for the app itself, it’s very dumb compared with Nest / Hive, allowing only 3 on/off pairings per day Monday - Friday, Saturday, Sunday.Show lessAndyG72
Not fit for purpose
As of October 2020 this app has stopped working altogether - probably connected with release 14. The company website isn’t loading either. Avoid avoid avoid !
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Appallingly designed implementation. Rarely works. Useful features have been removed by the developers with no thought. Just a waste of money. Avoid Thermotouch! Abandoned by developers. Shameful - avoid products by this company.Show lessPaxee
Unreliable
The is app is the 1st app I think I have written about, it constantly fails and the only way it will get working again is to reset the whole thing. The whole thing is infuriating.darkman3656
