Leave a Review OneHub | Recognition
Update has made it better.
App is much better now and easier to navigate.Jarrod50
Developer Response
We are truly sorry to hear about your frustrating experience with our app and deeply regret that your feedback was not addressed sooner. Please accept our sincerest apologies for both the issues you encountered and the delay in our response. Regarding the login difficulties you experienced, we understand how crucial it is for our app to function seamlessly. Since your review, our team has been dedicated to improving the app's performance and user experience. We have implemented several updates to enhance functionality and resolve login issues, including a major revamp we made to the Recognition app on the 25th of October 2023. If you are willing to give our app another chance, we encourage you to download the latest version. Your feedback is invaluable to us, and we would greatly appreciate the opportunity to make things right for you. Should you have any further issues or suggestions, or if you'd like to discuss this matter in more detail, please feel free to reach out to us directly through the support module in the app, or at hello@hellobenefex.com. Once again, we apologize for the inconvenience and disappointment you've experienced. We are committed to making continuous improvements and ensuring our users have a positive experience with our app. Thank you for your feedback, and we hope to have the opportunity to better serve you in the future.Crashing
App just crashes and crashes moreAntmiester
Developer Response
Thank you for letting us know about this. We sincerely apologize for the inconvenience caused by the app crashes you experienced. We want to let you know that we recently released a major update on the 25th of October, which specifically addresses and resolves the crashing issues you mentioned. We are committed to providing our users with a smooth and reliable experience, and this update is a significant step towards that. We kindly ask you to update the app to the latest version and see if this resolves the problem. If you continue to face any difficulties, or if there's anything else we can assist you with, please don't hesitate to reach out to us through the support button in the app. Your feedback is invaluable in helping us improve. Thank you for your patience and understanding, and we hope that you enjoy the updated version of the app!Crashes under io17
As title. Needs fixing.ollie2001
Developer Response
Thank you for sharing your experience with our app. We are truly sorry to hear about the issues you've been facing with the crashes. On the 25th of October, we rolled out a significant update aimed at resolving these crash issues. Our team has worked diligently to enhance the app's performance and stability. We are hopeful that this update will significantly improve your experience. Could you please make sure your app is updated to the latest version? This should help in addressing the problem you've encountered. If the issue persists or if you have any other concerns, we are here to help. Feel free to reach out to us through the support button in the app with any assistance you need or feedback you might have. Thank you for your patience and understanding, and for the opportunity to make things right. We look forward to hearing about your experience with the updated version of the app!