Leave a Review OneHub | Recognition
Update has made it better.
App is much better now and easier to navigate.Jarrod50
Developer Response
We are truly sorry to hear about your frustrating experience with our app and deeply regret that your feedback was not addressed sooner. Please accept our sincerest apologies for both the issues you encountered and the delay in our response. Regarding the login difficulties you experienced, we understand how crucial it is for our app to function seamlessly. Since your review, our team has been dedicated to improving the app's performance and user experience. We have implemented several updates to enhance functionality and resolve login issues, including a major revamp we made to the Recognition app on the 25th of October 2023. If you are willing to give our app another chance, we encourage you to download the latest version. Your feedback is invaluable to us, and we would greatly appreciate the opportunity to make things right for you. Should you have any further issues or suggestions, or if you'd like to discuss this matter in more detail, please feel free to reach out to us directly through the support module in the app, or at hello@hellobenefex.com. Once again, we apologize for the inconvenience and disappointment you've experienced. We are committed to making continuous improvements and ensuring our users have a positive experience with our app. Thank you for your feedback, and we hope to have the opportunity to better serve you in the future.Crashing
App just crashes and crashes moreAntmiester
Developer Response
Thank you for letting us know about this. We sincerely apologize for the inconvenience caused by the app crashes you experienced. We want to let you know that we recently released a major update on the 25th of October, which specifically addresses and resolves the crashing issues you mentioned. We are committed to providing our users with a smooth and reliable experience, and this update is a significant step towards that. We kindly ask you to update the app to the latest version and see if this resolves the problem. If you continue to face any difficulties, or if there's anything else we can assist you with, please don't hesitate to reach out to us through the support button in the app. Your feedback is invaluable in helping us improve. Thank you for your patience and understanding, and we hope that you enjoy the updated version of the app!Crashes under io17
As title. Needs fixing.ollie2001
Developer Response
Thank you for sharing your experience with our app. We are truly sorry to hear about the issues you've been facing with the crashes. On the 25th of October, we rolled out a significant update aimed at resolving these crash issues. Our team has worked diligently to enhance the app's performance and stability. We are hopeful that this update will significantly improve your experience. Could you please make sure your app is updated to the latest version? This should help in addressing the problem you've encountered. If the issue persists or if you have any other concerns, we are here to help. Feel free to reach out to us through the support button in the app with any assistance you need or feedback you might have. Thank you for your patience and understanding, and for the opportunity to make things right. We look forward to hearing about your experience with the updated version of the app!App needs update
App stopped working on iPhone - needs an update.VWHazydays
Developer Response
Thank you for taking the time to provide your feedback. We're really sorry to hear about the crashing issues you've experienced with our app. We released a major update to the app on October the 25th, which should address and fix the crashing issues. Please make sure that your app is updated to the latest version, as this should resolve the problems you're encountering. Should you continue to experience difficulties, or if there's anything else you need assistance with, please don't hesitate to reach out to us through the support module in the app. Your feedback is incredibly important to us and plays a vital role in our ongoing efforts to improve. We appreciate your patience and understanding. Thank you for giving us the chance to rectify these issues, and we hope that the new version of the app will meet and exceed your expectations.Useless
Cannot even login as the entry form doesnt fit my mobile.SoundsLikeTomorrow
Developer Response
Thank you for taking the time to leave a review, even though some time has passed since you posted it. We apologize for not responding sooner and for the inconvenience you experienced with our app, specifically regarding the login form not fitting on your mobile screen. Since your review, we've made numerous updates to improve the app's functionality and compatibility with various devices. Our development team has worked diligently to ensure that the app is more user-friendly across different screen sizes and resolutions. We encourage you to download the latest version of our app to see the improvements we've made. Your feedback is extremely valuable to us, as it helps us to continually enhance the app experience for all our users. If you encounter any further issues or have additional feedback, please don't hesitate to reach out to us via the support module in the app, or via hello@hellobenefex.com. We appreciate your patience and sincerely hope that you will find the updated app more accommodating to your needs. Thank you for bringing this matter to our attention, and we look forward to the opportunity to provide you with a better experience.Love it!
Working remotely it’s been so great to be able to publicly recognise my team. And it feels great when someone gives you a shout out too. Really easy to use. Love the gifs 👍🏻wfhalot
Good to read an unrelated wall of praise
Seems for what it is, and the reward app can definitely be integrated into this rather than a separate app. What would be good is if the filer button worked so I could find my own team but instead it just freezes the app & only returns to normal after a full close.H3F7A
Developer Response
Thank you for your review and for bringing these issues to our attention. We apologize for the inconvenience you experienced with the filter function in our app and for our delayed response. Your feedback is essential in helping us improve. We're pleased to inform you that since your review, we have introduced significant updates to enhance the app's functionality. One key improvement is the introduction of a customizable filter, allowing users to set up views for the teams that matter most to them. This feature was designed to address the exact issue you mentioned and to provide a more personalized and seamless experience. Moreover, we're excited to announce that we'll soon be releasing a "for you" view. This new feature will automatically tailor the content to your interests and preferences, further enhancing your app experience. We believe these updates will address your concerns and significantly improve the app's usability. We encourage you to try the updated version of the app with these new features. Your input is invaluable to us, and if you have any further feedback or face any issues, please feel free to contact us via the support button in the app, or via hello@hellobenefex.com. We're committed to providing a high-quality experience for our users, and we hope that these enhancements will meet your expectations. Thank you again for your feedback, and we look forward to your thoughts on the new features.Brilliant App
Love how easy to use this App is. A wonderful and quick way to recognise my awesome colleagues!Kwilli19!
Kind of obsessed
I actually love this app!! it was such a huge draw when I saw my company got it and it’s such a nice way to say thanks to people who otherwise you might not talk to much (or at all) at work. I love how people use it to say huge paragraphs of deep appreciation and stuff but then also you can just whack a gif on and say thanks for a cuppa. it’s so important to recognise the small things and the big contributions and I feel like this lets us all do that so well. I’m a bit obsessed tbh 😂Show lessadfuturum
Easy to use and fun
I’ve been using this for close to a year now, and it’s become part of my every day routine. I love being able to give instant recognition to a colleague for a job well done, and the ability to personalise is fantastic. I think it’s really improved relationships within my team and across the wider business! Thoroughly recommend this innovative app.Show lessEmiliaPlum
