Screen Mirroring for Fire TV® User Reviews

Top reviews

Pointless!

I can’t find anywhere to request a refund so il post it here. Can I have a refund please as this dose not support Apple so what’s the point in it. Public be aware if you want to waste £5 this is the place

Response from developer

Hi, thanks for your purchase. We regret that you are having issues using the app. However, errors can also happen because of local settings (e.g. network (not the same as internet speed), computer, TV). After briefly communicating with our support team, most users will be up and running. Please contact us through the “send diagnostic information/AirBeamTV Log” option in the app, or via email (support@airbeam.tv), Facebook Messenger. Let us surprise you with our quick response time. Thanks! When you are unsatisfied with a purchase on the App Store, you can always get a refund from Apple. This is how that works: https://support.apple.com/en-us/HT204084

Helped massively

Please don’t give up contact on fb immediate response and worked a treat thank you

Terrible

You can’t cast any video. Waste of money.

Response from developer

Hi, thanks for your purchase. We regret that you are having issues using the app. However, errors can also happen because of local settings (e.g. network (not the same as internet speed), computer, TV). After briefly communicating with our support team, most users will be up and running. Please contact us through the “send diagnostic information/AirBeamTV Log” option in the app, or via email (support@airbeam.tv), Facebook Messenger. Let us surprise you with our quick response time. Thanks!

Fire TV

The stick is an easy way to mirror an iPhone to a Samsung TV. After initial difficulties getting it up and running (probably due to my incompetence), I have found it quick and easy to boot and very user friendly.

Update unfriendly

After updating my iPhone’s iOS, this app suddenly stopped working - I now get a cascade of slices of the image on the screen, an obvious glitch in the app for updated iPhones. I deleted and reinstalled the app on my phone and tv, and rebooted everything including my router, to no avail. Havr been waiting on tech support to get back to me, but sad to see they can’t update the app to match new iOS.
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What a waste of money.

I open the app and it can’t ‘find’ my tv. It doesn’t even act like it’s searching for anything. Yes I looked at the FAQ’s and both are connected to the same internet.

Worst app ever

What’s the point when your
Using the app it won’t let you open any other app just freezes waste of 8 dollars

Response from developer

Hi, thanks for your purchase. We regret that you are having issues using the app. However, errors can also happen because of local settings (e.g. network (not the same as internet speed), computer, TV). After briefly communicating with our support team, most users will be up and running. Please contact us either via email (support@airbeam.tv), Facebook Messenger or through the “send diagnostic information” option in the app. Let us surprise you with our quick response time. Thanks! When you are unsatisfied with a purchase on the App Store, you can always get a refund from Apple. This is how that works: https://bit.ly/mac-refund.

Do not waste your time or money

This app does not work in any useable capacity - lags by over 15 seconds and does not transmit sound - freezes often.

I want a refund.

Response from developer

Hi, thanks for your purchase. We regret to hear that you are having issues with the latency. This should be around 1-3 seconds. However, there are a number or reasons that can be the source of this problem (e.g. network, computer or TV settings). Please contact us either via e-mail (support@airbeam.tv), Facebook Messenger or through the “send diagnostic information” option in the app. Our support staff is available 24/7 to help you out. Thanks! When you are unsatisfied with a purchase on the App Store, you can always get a refund from Apple. This is how that works: http://bit.ly/mac-refund.

Not worth it.

Keep losing video only getting sound.

Response from developer

Hi, what app are you trying to mirror? It might be that the app you are using is blocking screen mirroring. The best way to check if an app has blocked Screen Mirroring, is to perform a regular 'screen recording' selecting the camera roll as destination (not our app). If the recorded video shows the app you want to mirror, it works fine. If the video is empty, then the app you want to mirror does not allow Screen Mirroring. Unfortunately, this issue is out of our control. However, you should be able to mirror content from all other apps that allow Screen Mirroring. If you need any further assistance, please contact us either via e-mail (support@airbeam.tv), Facebook Messenger or through the “send diagnostic information” option in the app.

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