So far so good
I’m still learning the app. The support team responds quick. So far so good
It’s ok for starters
I have been using this app for 2 years the price is reasonable compared to other booking apps. But as my business is growing I feel like they need to add more features. For some reason I have clients cancel or no show and they don’t get charged and I have reached out to customer service about this and they’re explanation didn’t make any sense. My clients also say they don’t get reminders sometimes. Other than that it’s a good app for beginners.
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Online booking
I turned the online booking off so that I could reset my reoccurring appointments. The app is still allowing customers to book. Only real issue I’ve had.
Update
When I open the app it says to update it. However when I tap the update button it takes me to the App Store, but it just said to open the app. How can I update the app if the app won’t allow me to?
Response from developer
Thanks for your input. We're actively addressing this issue, and the upcoming app update will resolve the persistent message problem.
Excellent App
What you waiting on, this a great app for booking clients and getting messages out to clients
I’m using rage app for personal appointments.
I’m doing hair coloring at a salon. I got ring my stylist to keep my clients in order and I got more than I ever dreamed! Thanks!
Response from developer
Thank you, we appreciate your feedback very much!
Confused about the point of this app
I was under the impression this app would help with getting new clients and marketing. What’s the point of subscribing if it’s just for keeping track of your schedule.. I can write that down old school. Stylists who move around and don’t stick around to build a clientele need support! Booksy has been the only app to get me new business.
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Top notch app
Love it!
Response from developer
Thank you, Renate! We will do our best. The online payment is working in progress, as we speak (June). We will have it done in July. Thanks again!
Update screwed it all up
Newest update won’t let you log in. Even if you delete the app and reinstall. Worst app ever. Going back to google calendars
Response from developer
Hello. The problem you had today it’s strictly related to the store subscription you have on your phone. Unfortunately it’s not under our control. Sorry for seeing you go and good luck.
Needs some improvements
So far I am enjoying this app. I think my previous booking app catered to my needs slightly better and was significantly easier to use (GlossGenius) however, I needed an app that automatically deducted deposits to reduce the amount of cancellations or rescheduled appointments; RingMyStylist does that. This app is well thought out but catered to Hair professionals, I am a nail technician. Setting up payment is confusing and limited to square, PayPal and stripe. It’s not the worst but I am not sure if I will continue using it. I would keep it if it allowed service descriptions and pictures as well as private services that only the stylist can add at checkout , and more online booking controls (like closing books or blocking holidays as well as choosing how far in advance clients can book). I also wish it made booking vía social media easier as well as having the option to edit or completely remove the client consult, as it is only for hair stylists.
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Response from developer
Hello, Thank you for taking the time to give us feedback on the app, we are constantly reviewing and updating the platform, so we will take your feedback in consideration in our upcoming updates. Thank you!
