Hily Dating App User Reviews

Hily Dating App: Meet. Date.

Hily Corp.

Lifestyle

Social Networking

Reviews Summary

Positive highlights

🤝

This app hasLots of features and tools to help users connect

🤩

This app hasFound the love of my life on this app

🙌

This app hasGreat matching, though some bugs

🌟

This app hasBecoming a favorite dating app

Negative highlights

💰

This app hasExtremely expensive, with many paywalls

🤖

This app hasFilled with bots and fake profiles

🗺️

This app hasInaccurate location-based matching

🤔

This app hasConfusing and glitchy user experience

🚫

This app hasAccounts suspended/banned for unclear reasons

📞

This app hasPoor customer support and lack of transparency

Top reviews

Most RecentHighest RatedLowest Rated

Scammed and blocked for no reason

Utter rubbish I have paid for it after a week as free membership don’t get you anywhere, after paying for lifetime membership talking to people with respect and just few weeks I haven’t used this app. Trying to login again and just like that been blocked, obviously after the money back period passed they are scammers and know what they are doing. That should really be enough said but for those lonely hearts out there, please, no matter how much you want to find someone, don't use this app. It's dreadful and expensive. It's predatory in nature, playing on people's desire to find a "mate". Then once you've paid, it's amazing how few people are in your area - probably because like me they've realised how crap it is. If you don't believe me, then please just start on the cheapest option so you see for yourself then delete this thing and never go back. Or better still, believe me, and don't be duped or go near it with a barge pole. Okay, enough said now.

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The volcano HFCs

2 years ago

Response from developer

Dear Customer, we apologize for any inconvenience you may have experienced. Hily offers both free and premium membership options. While we understand that free membership may not provide the same level of features and access, we strive to offer additional perks and benefits to our premium members. We're sorry to hear that you feel scammed or blocked without reason. We take user safety seriously and our team continuously monitors and blocks accounts that violate our terms of service. If you believe there has been an error, please reach out to us at support@hily.com or in-app Live Help so we can assist you further. We appreciate your feedback and hope to improve your experience. Hily team 💜

THIEVES, THEY’LL CHARGE YOU FOR A FREE TRIAL

The app itself is horrible, you have to pay a ridiculous amount to even be able to match and chat with anyone. I subscribed for a free trial and cancelled it well before the cut off and this stupid app still charged me. When I asked customer support they were the opposite of helpful and just tried to switch the blame. DO NOT GET THIS APP!

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Dyssidy

2 years ago

Response from developer

Dear Customer, we apologize for any inconvenience you experienced. To provide additional features and support, we offer a premium subscription for interested users. However, please note that Hily app allows you to chat, match, and use various features for free. We're sorry to hear that you were charged despite canceling your free trial in advance. Our support team is here to assist you, so please reach out to us at support@hily.com or in-app Live Help and we will investigate this matter further. We apologize for any confusion caused and appreciate your understanding. Hily team 💜

Don’t wast your money or time

App is basically useless unless you pay for the top subscription. The first level of paid subscription only gives you extremely limited access to features and continuous requests to upgrade to access features. Distance meter is also way out . There are a lot better apps for free or less $$ I’m glad I only paid for 1 week subscription

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shane 1612

2 years ago

Response from developer

Dear Customer, we apologize if you feel that the free version of our app does not meet your expectations. However, please note that Hily offers a free version and a premium version for those seeking additional perks. The free version allows you to chat, match, stream, and do video calls. We understand that continuous upgrade requests can be frustrating, and we appreciate your feedback on this matter. We are always working on improving our app and your input is valuable to us. If you have any further questions or concerns, please reach out to us at support@hily.com or in-app Live Help. Hily team 💜

Don’t bother

This app is a more rubbish version of plenty of fish. Anyone can send you a message before you’ve even matched with them so you get loads of unwanted messages, you can fill in your profile with photos and info but in order to get messages from people who are in your age range you have to pay for it. The look of the app is dated and poor quality and it’s just generally as a whole pretty rubbish. I thought I would give a new app a try as I saw this on tiktok being advertised but you’re better off with Bumble, Hinge and Tinder to be honest. Wouldn’t recommend.

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AmyHall3031

2 years ago

Response from developer

Dear Customer, we're sorry to hear that you didn't have a positive experience with our app. We appreciate your feedback and will take it into consideration for future updates. We understand that receiving unwanted messages can be frustrating, but we do provide options to filter messages and report any inappropriate ones. Regarding age range filters, it's important to note that our premium version offers more advanced filtering options. We strive to provide a user-friendly interface and constantly work on improving it. However, we understand that everyone has different preferences when it comes to dating apps. If you're looking for alternatives, we recommend trying Bumble, Hinge, or Tinder as you mentioned. Thank you for giving Hily a try and sharing your thoughts. In case of further questions, you can always get back to us at support@hily.com or in-app Live Help. Hily team 💜

Complete garbage

Don’t waste your time on this app. Everything is paywalled; chalked full of ads; most profiles are clearly fake; and the minimum search distance is 30 miles.

Burnie198

2 years ago

Response from developer

Dear Customer, we apologize if our app didn't meet your expectations. Hily provides a free version and a premium version for those seeking additional perks. Please note that Hily is free to chat, match, stream, and do video calls. However, to offer a free service, ads are placed in the app. We strive to eliminate fake profiles, so please report any suspicious accounts. Regarding the search distance, you can disable the "Expand search area" feature in the Filters menu. We appreciate your feedback and encourage you to reach out to us at support@hily.com or in-app Live Help for further assistance. Hily team 💜

Tooo many bugs

I’ve gotten a couple of matches to which maybe 20% actually send a freaking reply back (especially since they haven’t been active in over months). But there’s a lot a pretty chicks around me. That’s besides the point tho. I have matches that have been added to my block list that STILL keep showing up in my swipe feed. For instance not to be rude or anything but a down syndrome girl clearly downloaded the app and updated pictures of her on there. I clearly didn’t want anything to do with her so I just blocked her straight up. But she keeps showing up in my feed almost every week. And kinda annoying. And this app also doesn’t record all of my matches that I pressed heart eyes to either. It’s very buggy and I see a lot of the same faces that I’ve already answered to a million times. I uninstalled the app and redownloaded and still got the same problems. It’s a solid app just pleaseeee for the love of peace fix the bugs. I think they should add a timer to people’s accounts to keep the empty profiles out. If you’re not active for over a month your account gets deleted. Or have have a recently active sticker on their profile. There’s also a lot of fake bot profiles as well. For instance I stay in Lousiana and have my distance set to 20 miles around me. But fake model girls from Houston still somehow show up in my feed and reactions. Very questionable. This app just needs a little bit of TLC. Overall cool app to meet ppl.

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Fox Nation 18

2 years ago

Response from developer

Hello! Thank you for your comment! It is sad that you ended up with such an opinion about Hily, based on so many issues. Unfortunately, we can't control the activity of our users. It may take some time for users to reply, but still, there are some reasons behind that might cause the absence of answers such as deleted accounts, suspensions, blocks, etc. All of the matches and likes, you may find by clicking on the bell icon. Please report all suspicious accounts so that our moderation team can investigate and take the needed actions. Our team is here for you 24/7. You may always reach out to us at support@hily.com or through the in-app Live Help chat. Please do not hesitate to contact us whenever you have any app-related question or concerns. Cheers! Tina from Hily

-10/10

If you download the app have fun paying for every feature on the app, the app is like 95% bots, the distance is horrible it will show you people half way across the state before people that’s close to you, let alone you have to pay to see people within 50kms of you, this app is a fraud and I feel sorry for the people that spend money on this app. If you feel like downloading it just go to tinder you’ll find better matches and friends on there

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I can't think of a name 😶😶😶

2 years ago

Response from developer

Dear Customer, we apologize for any frustration you've experienced with our app. Hily offers a variety of features for free, including chatting, matching, streaming, and video calls. We also offer a premium version for those seeking additional perks. Regarding the distance, please make sure the "Expand search area" feature is disabled in the Filters menu. We work hard to eliminate fake accounts, so please report any you come across. Thank you for your feedback, and if you have any further questions, please reach out to us at support@hily.com or in-app Live Help. Hily team 💜

DONT GET THIS APP

This app is literally garbage. I was on it for a couple of days and everything was completely fine. They didn’t warn me that my account was odd or was going to be disabled for whatever reason. My account was perfectly fine without any issues. All of a sudden my account is disabled/banned and it’s gone “forever”. They said they can’t get my account back. I get irritated and I ask multiple times what i did wrong for my account to get banned and where I can’t even get it back and they don’t tell me at all. They just send me a list of rules and regulations instead of specifically telling me exactly what I did wrong. It’s like they just banned my account just to do it. So i tried asking my question again and again and telling them how it’s unfair to ban my account without any warning so I could fix it. They don’t even listen to me. So i email them directly and they STILL do not help me. So don’t even bother with this garbage app and just stick with tinder or bumble or something. Because Hinge will just randomly ban your account for no reason and won’t explain what you did wrong and then say “it’s out of their hands”. Hinge, you’re a garbage app.

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alisonkristina

2 years ago

Response from developer

Hi! Thank you for your comment! Please note that we are not able to share any further details since this is confidential information from our internal safety system. In case you looked through the rules that you received from our colleagues and still feel that the ban is wrong and you never violated the rules, please reach out to us via support@hily.com in order to request a reinvestigation. Tina

Not worthy

Unknowingly I subscribed for 1 month and paid $40. Most of the profiles are fake and not verified. Even few verified profiles are fake coz I saw a girl who is Model in instagram with 1.4M followers. They will send you matches which would not respond to you( they are verified too).

yesh747474

2 years ago

Response from developer

Dear Customer, we apologize for any inconvenience you may have experienced. We take reports of fake profiles very seriously and work hard to eliminate them. Please report any suspicious accounts to help us improve our app. In case of further questions, you can always reach out to us at support@hily.com or through our in-app Live Help. We appreciate your feedback and will continue to enhance our verification process. Hily team 💜

Amazing!!!

I did uninstall the app, BUT because of a amazing reason 😁!!! I’ve met someone and we been together for the longest time actually even trying for kids, I wasted my time on so many people but let me tell you if you are reading this I promise this app was well worth it! I’ve even found some people to play call of duty with me! So not just dating you can also find friends to play video games instead of playing by yourself lol, also the man I met off there he is next to me he really says thank you to this app for meeting me, if anything if your looking for a relationship, really really look into their personality it did take make a bit to actually meet a guy who doesn’t want … yk.. but seriously thank you so much for this app I really recommend anyone reading download it! ;)

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spiritjoyz