Leave a Review Monorail
I don’t recommend this app
I am a conservative and was willing to support this app. I was hoping this would work but it doesn’t. I opened an IRA and deposited $20 and got an error. I deposited another $20 and and it never went into the Newley opened account. I texted support and they responded 3 days later asking for my name and email I used. I responded immediately and and got an extremely delayed response.Show lessCoach Montez
Disappointed
As a Christian looking for a place where I trust is hard to find, this has turned out to not be that place. I have had nothing but issues since my initial visit - opened an account the system wouldn’t allow me to access- thinking I did something wrong, I tried again (mistake). Tried to reach support (never received any response) - assumed (another mistake) that the accounts were never opened! After almost a month I get a huge surprise (I now have 2 accounts) and Monorail has taken funds for my bank account for both accounts! This alone makes me nervous, they caused me an overdraft fee as I wasn’t paying attention to this! Now I finally get to support to fix this and all I’ve experienced is a runaround with no action! Then they automatically withdrew from my bank again and charged me a monthly fee, I’m beyond myself with this company who claims to be for Christian belief and service!
Summary: be cautious if you join!Show lessWerewolf 24
Developer Response
Hi, Our Customer Support team will be reaching out today to you. Our team is very small and with the overwhelming app support we have had our team has been extremely busy. We are trying our hardest to get to everyone as quickly as we can.I’m patriotic but signing up is discouraging
I’m patriotic but signing up is discouraging I read the reviews and sure enough I couldn’t get past the email or phone text verification. If a company can’t handle sign ups, it’s starting to showcase the future. I support you values but please don’t embarrass what you promise and promote. I never got through to sign up. You lost me. To apologize, no need, just fix your sign up glitch. please. What’s scary, is that you either get very positive reviews that seem plastic or paid with 5 stars or you get 1 start review with awful quality service of the technology. Not feeling secure or safe…. I’m glad the app showed its true faulty colors first hand. Lost customer.Show lessJoshua de Leon