Leave a Review My IBD Care
UK only
This is only for the UK so useless if you live anywhere elsegddcghv
Crashing
Keeps crashing everytime I openPort758832
Not connected to my hospital team
Although the app is free to users it is not free to Hospitals and my Team at Royal United Hospital Bath are not connected because it is too expensive apparently . I’m not sure what’s the point of continuing?Drlouise
Personally have found it useful!
I found this app early on in my IBD journey shortly after a hospital admission for a flare-up and found it great to build my confidence and for understanding what my baseline symptoms were. Without this app I would have never joined the ampersand health community thus would have missed out on many wonderful zoom catch ups with others in similar situations as well as the staff and other resources they bring in to help support IBD, arthritis and dermatitis patients! Now that things are more settled for me I’m not using the app as much but I certainly do still enjoy connecting with the community even while being on the other side of the world to most of them. Highly recommend checking out this resource!!!Show lessBilly246810
Need to be updated
Every time I go into app on iPhone I have to delete and reinstall to be able to log in as
page either won’t allow fields to be filled. Only works on fingerprint access and not face recognition. Personally not sure why you’d spend time inputting so much day but that’s maybe just me.Dmf_1
Repeated logout issue makes app frustrating
Repeatedly logs out between session, constantly need to enter password and re-register Touch IDj7183926
Developer Response
Hello, Thank you for your message. Unfortunately as the app can contain sensitive, medical information, it is necessary for the user to log in again after leaving it, similar to how you would for a banking app. If you are having issues with your touch ID, I would suggest resetting it in your phone settings, and then trying again. If you are still experiencing issues, reach out to us at info@ampersandhealth.co.uk and we will look into it further!Slow and unresponsive
Since last week the app has become slow and unresponsive. When you click to add a bowl movement sometimes doesn’t close and multiple clicks add more than one entry. When you click on stats option check entries your greeted by a long wait / donut timer. App constantly logs you out. You’ve taken an app that was just working ok tweaked it and made it useless, clearly zero user testing before implementationShow lessCritcha
Developer Response
Hello - thank you for your message. We did release an update around the date of your message to resolve any bugs around this. If you are still experiencing issues, please email us at info@ampersandhealth.co.uk and we will look into this as soon as possible. Thank you!Deleted data
This app is unusable for me now, cannot log any new medication and it’s lost a years worth of medication data that I can’t retrieve. I have contacted Ampersand but no one seems to be able to help me fix the problem. It’s useless when parts of it don’t work!! Not impressed!bloor1
Developer Response
Hello, thank you for your message. We believe this was resolved shortly after being reported, however if you are experiencing issues please email us at info@ampersandhealth.co.uk and we will respond promptly. Thank you!Many missed opportunities
If I knew how, I would create my own Crohn’s disease app.
You can log your bowel motions, but they are not saved, so you can’t do it long term.
You can’t log your food, and none of my local hospitals are signed up to it so I can’t contact my medical team through it. The mood tracker is good but I can think of a million ways it could be improved to be more useful for IBD sufferers.Show lessRose of Cambridge
So so
I guess if you really need to know the details of what is happening with your IBD and you can’t remember. Then this app is probably good for you.
You will get constant messages which you can’t delete.
Not for me I’m afraid.woobegone
Developer Response
Hello, Thank you for your feedback! We are happy to chat with you about the different features in addition to tracking that are available on the app, including our expert-led courses on topics like sleep, medication, wellbeing, lifestyle and more! Contact us at info@ampersandhealth.co.uk if you would like to speak more about it!
