Keleya User Reviews

Keleya: Pregnancy App + Yoga
Keleya: Pregnancy App + Yoga
Keleya Digital-Health Solutions GmbH

Top reviews

You have to buy

So I saw the advertisement on Facebook which said it’s a free pregnancy app so I thought I should give it a go but when I downloaded the app it said I have to pay £8.99 to unlock the app.. 🙄 the app looks good when I saw it but £8.99 for a app is insane.

Response from developer

Dear Keleya User, Thanks for your feedback on Keleya. We really appreciate your review. We actually offer most of our content in the app for free - without any charges. Only if you want to unlock certain features, you can upgrade to premium. We hope, you still like our app and wish you a fantastic pregnancy. Best wishes from the Keleya team in Berlin Victoria, CEO & Co-Founder

Once paid for fixed subscription, app stopped functioning properly

Downloaded free app. Used for a few days. No issues. Decided to pay for 6 months & app isn’t loading properly (images, videos etc...) very disappointed

Response from developer

Dear Ann, Thanks a lot for your feedback on the Keleya App. And we are very sorry to hear that some technical issues ocurred to you while using our app. In case you are still facing these issues, feel free to directly reach out to me (victoria@keleya.de, or otherwise to our customer support info@keleya.de). We will take care of this instantly. We hope, you can now enjoy our full service and we wish you a wonderful pregnancy Best wishes from our Keleya team in Berlin Vicoria, CEO & Co-Founder Keleya

Love it!

Totally worth paying for!

Response from developer

Hey Kelsey, Thanks a lot for your feedback - we appreciate this a lot! Enjoy your pregnancy! Best wishes from your Keleya team, Victoria, Co-Founder

Keleya - can’t end subscription!

I am having exactly the same problem. It is impossible to cancel the subscription. This is a bad app. I don’t recommend.

Response from developer

Dear Keleya user, Thanks a lot for your feedback - we appreciate this a lot! Regarding your problem, we sincerely hope, that you could fix it by now? Unfortunately, we at Keleya don't have a handle on the subscriptions - that is directly managed by Apple. But in your settings you can usually manage all your subscriptions for your phone, and that's where you can cancel anytime. I hope this was helpful! In case you have additional questions, feel free to always reach out to us at info@keleya.de or to me directly victoria@keleya.de We wish you a wonderful pregnancy. Best wishes from your Keleya team in Berlin Victoria, co-founder Keleya

Like it but could be even better

I like the app. I use mostly the workouts and paid subscription to get access to the longer ones. I have tried couple of apps and this one seems the best.

I think the flow could be improved to minimise the breaks between the exercises (screen fling White&Black). The music should also be continuous and not break between the exercises.

Keep up the good work!
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Response from developer

Dear Gugugush, Thanks a lot for your feedback positive feedback and your recommendations. We will make sure to work on your suggestions as soon as possible. We wish you a wonderful time with your baby! Best wishes from your Keleya team in Berlin Victoria

Disappointing

I just purchased this app and am hugely disappointed. It’s extremely limited to what you can do, for example I cannot change my settings as I cannot even find my profile! The workouts seem ok but the daily food suggestions only give you a snack, breakfast and a main meal. They are not very inventive or appealing. I feel like I’ve just wasted my money :( Overall, this app does not provide what it promises and is very difficult to use.
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Response from developer

Dear Keleya user, Thanks a lot for your feedback - and sorry to hear that we could not satisfy you with our app. We really appreciate your comments and are constantly working on improving our app. We hope, you enjoyed a wonderful pregnancy and wish you all the best from our team in Berlin, Germany Yours sincerely, Victoria, co-founder Keleya

Doesn't work

I signed up for subscription and can't access the content. Waste of money!!!

Response from developer

Hey Keleya user, Thanks a lot for your feedback! We are very sorry, that you were facing technical issues with our app. In case you have any more problems, feel free to send an email to info@keleya.de or to me personally victoria@keleya.de By now, we have fixed these issues and we hope, you were able to enjoy our service throughout your pregnancy. Yours sincerely, Victoria, Co-Founder of Keleya

Good app but hard to cancel subscription

I can’t help but cheated by apps that make it difficult to cancel your subscription. I’ve enjoyed using this app and the work outs but I have now been “automatically renewed” into another 3 month membership and can’t work out how to cancel.

Response from developer

Hey Cebo88, Thanks a lot for your feedback! We appreciate you taking the time. And we are very sorry, that you found it difficult to cancel subscriptions. In general, subscriptions are all handles by Apple itself - and you can cancel any app subscription anytime in your settings. I hope this was helpful. In case you are still facing issues, you can always contact us via info@keleya.de or feel free to reach out to me personally victoria@keleya.de We hope, you were able to enjoy our service throughout your pregnancy and wish you all the best. Yours sincerely, Victoria, Co-Founder of Keleya

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