Very good
Response from developer
Hello! Thank you very much for appreciating our work. We will try very hard and continue to please you!
Besoin de contacter l’application
Response from developer
Bonjour! Nous allons essayer de comprendre la situation. Il est fort probable que vous vous soyez inscrit pour une période d'essai. La condition pour activer la période d’essai gratuite est d’activer un abonnement payant. Les conditions de l'abonnement indiquent clairement que les 7 premiers jours sont gratuits, mais après la période d'essai, vous serez facturé. Votre abonnement à l'application peut être annulé avant la fin de la période d'essai, mais au plus tard 24 heures avant la fin de la période d'essai. Si vous annulez votre abonnement avant la fin de votre période d'essai gratuite, vous ne serez pas facturé. Si vous n'annulez pas votre abonnement avant la fin de la période d'essai gratuite, vos fonds seront automatiquement débités. Pour demander un remboursement, vous devez contacter le support client Apple. Vous pouvez contacter l'assistance Apple en suivant le lien https://getsupport.apple.com/ Si vous avez d'autres questions, faites-le-moi savoir et je me ferai un plaisir de vous aider. Passe une bonne journée!
Paywall after long questions
Why not tell us earlier?
And i bet that you will use my answers?
Response from developer
Hello! In the commercials we offer to try our application for free. The application provides a free trial period of 7 days. The survey that you take at the beginning is needed to create a training program and is not used for marketing purposes, and is not transferred to third parties. Indicating payment information when subscribing is a requirement of the App Store. Payment data is stored in the App Store account and we do not have access to it.
Suggestion
Response from developer
Hello! Thank you for your feedback! We are glad that you like our application and you suggest ideas for its improvement. We have forwarded information about your request to the development department to study the possibility of adding new functionality to the application!
Claim 7 days free trial but my bank got deduct £29 straight away!
I try the apps once download and subscribe for a 7days free trial, the word they provide mostly I already know, so I lost interested and immediately unsubscribe on apple system and delete apps ( from subscribe to unsubscribe in just 30mins only) , but the £29 already being charged and apple staff said I did a actual subscribe.
Response from developer
Hello! We will try to understand the situation. Our application provides more than 45 different topics, the words in which are divided into 3 levels of difficulty. We are sorry that you did not find anything interesting for you in our application, but our team will continue to work on improving the application. Most likely, you signed up for a trial period. The condition for activating a free trial period is the connection of a paid subscription. The subscription terms clearly state that the first 7 days are provided free of charge, but at the end of the trial period, payment is charged. The subscription to the application can be canceled before the end of the trial period, but no later than 24 hours before the end of the trial period. If you cancel the subscription before the end of the free trial period, the funds are not debited. If you do not cancel the subscription before the end of the free trial period, the funds are automatically debited. In order to arrange a refund, you must contact Apple customer support. You can contact Apple support by following this link https://getsupport.apple.com/ If you have any other questions, just let me know and I will be happy to help. Have a great day!
Taking money without my consent
Response from developer
Hello! We will try to understand the situation. Most likely you signed up for a trial period. The condition for activating the free trial period is to activate a paid subscription. The terms of the subscription clearly state that the first 7 days are free, but after the trial period you will be charged. You can cancel your app subscription before the end of the trial period, but no later than 24 hours before the end of the trial period. If you cancel your subscription before the end of your free trial period, you will not be charged. If you do not cancel your subscription before the end of the free trial period, your funds will be automatically debited. To request a refund, you need to contact Apple Customer Support. You can contact Apple support by following the link https://getsupport.apple.com/ If you have any other questions, just let me know and I'll be happy to help. Have a nice day!
Really nice
Response from developer
Hello! We are glad that you liked our application!
Amazing
Response from developer
Hello! Thanks for your feedback!
Quand je répété elle ne m’entend pas que faire
Response from developer
Bon après-midi Vous pouvez décrire le problème plus en détail en contactant le support utilisateur. Vous pouvez le faire via l'application : allez dans les paramètres "Applications", puis "Ecrire aux développeurs", - ou par email support@brightmobileapps.com
TM
Response from developer
Bonjour! Merci pour vos commentaires!
