extra fee for both 6 months and 2 months was taken on the same dates and 2 months is more expensive
Response from developer
Hello! You could describe the problem in more detail by contacting user support. You can do this through the application: go to the settings "Applications", then "Write to developers" - or by email support@brightmobileapps.com
good App
Response from developer
Hello, thank you very much for appreciating our work. We will try very hard and continue to please you!
A complete disappointment
Response from developer
Hello! We use standard Apple subscriptions. In accordance with Apple's payment policy, subscription management is on the platform side for security reasons, developers do not have access to transactions and user data who have subscribed. In order to issue a refund, you need to contact Apple customer support. You can contact Apple support by clicking on the link https://getsupport.apple.com/
Owner
Response from developer
Hello! Thank you for your feedback!
ليس مجاناً
Response from developer
مرحبًا! شكرا لاهتمامك ببرنامجنا! بالتعاون مع مدارس اللغات من جميع أنحاء العالم، نعمل باستمرار على زيادة المفردات في التطبيق وإضافة أقسام جديدة للدراسة. ولذلك، للأسف، تكاليف تطوير التطبيق والترويج له لا تسمح لنا بجعله مجانيًا.
Suggestion
Response from developer
Hello! Thank you for your feedback! We are glad that you like our application and you suggest ideas for its improvement. We have forwarded information about your request to the development department to study the possibility of adding new functionality to the application!
Very good
Response from developer
Hello! Thank you very much for appreciating our work. We will try very hard and continue to please you!
Besoin de contacter l’application
Response from developer
Bonjour! Nous allons essayer de comprendre la situation. Il est fort probable que vous vous soyez inscrit pour une période d'essai. La condition pour activer la période d’essai gratuite est d’activer un abonnement payant. Les conditions de l'abonnement indiquent clairement que les 7 premiers jours sont gratuits, mais après la période d'essai, vous serez facturé. Votre abonnement à l'application peut être annulé avant la fin de la période d'essai, mais au plus tard 24 heures avant la fin de la période d'essai. Si vous annulez votre abonnement avant la fin de votre période d'essai gratuite, vous ne serez pas facturé. Si vous n'annulez pas votre abonnement avant la fin de la période d'essai gratuite, vos fonds seront automatiquement débités. Pour demander un remboursement, vous devez contacter le support client Apple. Vous pouvez contacter l'assistance Apple en suivant le lien https://getsupport.apple.com/ Si vous avez d'autres questions, faites-le-moi savoir et je me ferai un plaisir de vous aider. Passe une bonne journée!
Paywall after long questions
Why not tell us earlier?
And i bet that you will use my answers?
Response from developer
Hello! In the commercials we offer to try our application for free. The application provides a free trial period of 7 days. The survey that you take at the beginning is needed to create a training program and is not used for marketing purposes, and is not transferred to third parties. Indicating payment information when subscribing is a requirement of the App Store. Payment data is stored in the App Store account and we do not have access to it.
Suggestion
Response from developer
Hello! Thank you for your feedback! We are glad that you like our application and you suggest ideas for its improvement. We have forwarded information about your request to the development department to study the possibility of adding new functionality to the application!
