Norry Bank Mobile User Reviews

Norry Bank Mobile

The Northumberland National Bank

Business

Finance

Top reviews

Leave a Review Norry Bank Mobile

New App
This app is so frustrating. It is so slow when it works. Usually it just freezes altogether. The concept for the new app is great but the execution is lacking.
Cdconklin
a month ago
It’s pretty good
I wasn’t a fan of the new version’s design at first, but it’s much easier to use and I appreciate it much more. I’ve had errors in loading account information twice where I had to actually go to the bank to transfer funds, but it’s mostly better and easier to use.
AlyMae93
a year ago
Developer Response
Thank you for taking the time to leave a review. We appreciate your feedback.
Junk……….
Hasn’t worked in days. Would be nice to be able to use bill pay😡
Joni BC
a year ago
Developer Response
We’re sorry to hear you’re having issues with our app and Bill Pay. Please stop by any of our branches or call us at 888-877-6623 so that we can assist you.
Garbage
I love Norry bank, so this review is in no way a reflection on them or their employees. That said, the new app that they’ve implemented is garbage. From the constant “verification” requests, to the app freezing, it is utterly exhausting. If I open the app 5 times, there will be an issue 4 times. Whatever high school student made this as a school project should be thrown out of computer class, and perhaps focus on industrial arts or music.
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Ga Boone
a year ago
Developer Response
Thank you for taking the time to leave a review. We appreciate your feedback, and sorry to hear you’re having issues with our app. If you continue to have issues with it freezing, please call us at 888-877-6623 or stop by any of our branches.
Functional, but needs work.
The app itself is fine. I don’t like that i have to login every single time but face ID helps. Besides that, the widget does NOT work, which means I have to log in every time I just want to check my balances. Wastes a lot of time that way, I hope they fix that.
EmberMayve
a year ago
Developer Response
Thank you for your feedback. We take your privacy and security very seriously, which is why you’re being asked to login every time. You can enable fast balances on your mobile device, which allows you to view your account balances from the login screen without entering your user ID and password. Please call us at 888-877-6623 or send us a secure message through your online banking for further assistance.
I hate using the new Norry App.
This isn’t an app anymore. It’s a website. It’s frustrating and complicated to use. This “app” is not user-friendly. There is nothing quick about using this app. I don’t have time to spend typing in all my login information AND a six-digit passcode that Norry sends me.
chnca
a year ago
Developer Response
Thank you for your feedback. We apologize for the inconvenience, but we take your safety and security very seriously. These verifications are for your protection and are part of our new online banking security. As you continue to use the mobile app, the security verifications will decrease. Please call us at 888-877-6623 with any further concerns.
Not an app
This “new” updated app is no longer a user friendly app. It’s a website trying to be an app. No quick code to quick view online. Anytime you want to log into the app, you have to type in your complete and long regular password and the. request a one time access code to be emailed or txtd to you to verify it’s you. Once you’ve finally waded through that, it just loads and loads before loading a very confusing, jumbled, too much information page that is basically like a website. I can understand all the steps if I was on the website but an app is not supposed to run like that. Wish they’d never updated the app because it was certainly not an improvement.
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Scoot do
a year ago
Developer Response
Thank you for your feedback. Please call us at 888-877-6623 so that we can assist you with updating your settings and making logging in easier through the app.
Mobile deposit
Tried to do a mobile deposit, but wasn’t showing anywhere to do it. Called support and they didn’t know and sent me to North’d National support. They had to then add it on my App somehow.
So I was then able to make a mobile deposit of a check, however, 1 day later it is still not showing in my account. I messaged twice about this and still no response. Not sure where my deposit went??? Better soon get a response!
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Wondering Where!
a year ago
Developer Response
We’re sorry to hear you’re having issues with mobile deposits in our app. Please stop by any of our branches or call us at 888-877-6623 so that we can further assist you.
App deficiency
A certain store is trying to steal from me and I’m receiving no response to my in-app messages. If it is not resolved tomorrow I will assume the bank is complicit. Stressful and disappointed.
Spikescraig
a year ago
Developer Response
Sorry to hear you’re having issues with contacting us through the app. Please stop by any of our branches or call us at 888-877-6623 so that we can assist you.
Quick access code.
This app is horrible please bring back the quick numerical code. We do not use facial recognition and can’t stand having to put our password in every time.
Cabers06
a year ago
Developer Response
Thank you for your feedback. We’ll pass these suggestions on to our developers for future enhancements.