Worst App
Response from developer
Hi BKBX1, We are sorry to hear about your experience. Please also note that changing country constantly is not a normal behavior on online dating so your account might be flagged for restriction with suspicious behavior reason. With this restriction, it is normal that your account has limited view and access to other good users' profiles. We also want to state clearly that we have the "Delete Account" feature in app that completely remove all of your photos and information, and we do not keep any copy of your data upon account deletion. If account deletion feature did not work for you for any reason, please let us know immediately so we can initiate a deletion to protect your rights. We are happy to resolve any issue you face, please contact our team at appreview@mingle2.com so we have a chance to investigate and improve the product.
Best app
Response from developer
We're absolutely delighted to hear that you consider us the best app you know! 😊 It makes all our efforts worthwhile to receive such positive feedback. Our team is continually working to bring more exciting updates and features to enhance your experience. If there's anything we can do to make it even better, or if you need assistance, don't hesitate to reach out at appreview@mingle2.com. Thank you for being a wonderful part of our community!
Full of deception
But they don’t prevent it. because the truth is there are very few real profiles on this app. In my location London England. There is absolutely no one in my area, with a real profile. it’s pointless reporting all the fake profiles. As nothing changes.
Response from developer
We’re truly sorry to hear about your experience with encountering fake profiles, and we understand your frustration, especially when the authenticity of profiles is a cornerstone of a great dating app experience. It's distressing to hear that your experience in London hasn't reflected the genuine community we strive to cultivate. Despite our ongoing efforts with advanced AI tools and dedicated moderation, it seems we have more work to do to meet your expectations. We are committed to improving and genuinely value your feedback as it helps us enhance our systems. Please allow us the opportunity to investigate these issues further and make necessary improvements. Could you please reach out to us at appreview@mingle2.com with any specific instances or additional feedback? We're eager to make things right and improve your experience. Thank you for sharing your concerns, and we look forward to hearing from you.
99% fake profiles
Response from developer
Hi, thank you for bringing this to our attention. We take the presence of fake profiles very seriously and are continually working to improve our detection and removal processes. Our team uses advanced AI tools and dedicated human moderation to combat these issues. Despite our efforts, some scammers occasionally slip through. We encourage all users to remain vigilant and report any suspicious activities or profiles through the app. If you have specific incidents to share, please contact us at appreview@mingle2.com. We are committed to creating a safe and authentic environment for all our users. Your safety is our top priority.
Terrible cannot do anything
Response from developer
Hi, thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with the Mingle2 app. It sounds like there might be a technical issue. Please try reinstalling the app or updating to the latest version. If the problem persists, email us at appreview@mingle2.com with your registered email and screenshots of the issue. We're here to help and hope to resolve this for you soon.
Terrible cannot do anything
Response from developer
Hi, thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with the Mingle2 app. It sounds like there might be a technical issue. Please try reinstalling the app or updating to the latest version. If the problem persists, email us at appreview@mingle2.com with your registered email and screenshots of the issue. We're here to help and hope to resolve this for you soon.
Actually Free
Response from developer
Thank you for your positive review! Your support means a lot to us. If you have any ideas for improvement or need help, don't hesitate to reach out to us at appreview@mingle2.com or use the "Chat With Support" feature in the app. Stay tuned for exciting updates! 💖
Great dating app
Response from developer
Thank you so much for your lovely review! We're thrilled to hear that you love Mingle2 and find it to be one of the best free dating platforms. It's fantastic to know that you're enjoying the ability to chat and send unlimited messages with millions of singles worldwide, and that you're finding value in the diverse community we have from all around the globe. Your feedback about the variety of nationalities and the safety measures is greatly appreciated. We strive to create a safe and enjoyable environment for everyone, and your advice on staying cautious and reporting suspicious activity is spot on. We're grateful to have you as part of the Mingle2 community and wish you all the best in your journey to find relationships, marriage, dating, and new friends. If you ever need any support or have suggestions, please don't hesitate to reach out. Thank you again for your kind words!
Save your money
Response from developer
Thank you for taking the time to share your feedback with us. We apologize for the inconvenience you've experienced in not being able to find matches within your own city. As our user base is constantly growing, we may not yet have comprehensive coverage in every city around the world. We are working diligently to expand our reach and improve our service. Additionally, it sounds like there could be a technical issue affecting your search settings. We would greatly appreciate the opportunity to investigate this further to ensure you have the best possible experience. Please contact us at appreview@mingle2.com with the details of your issue, and we will promptly address it. If you have made a purchase and are dissatisfied with your experience, we sincerely apologize and would like to offer you a full refund as a gesture of goodwill. Please get in touch with us at the same email address, appreview@mingle2.com, for the refund or any further assistance. We are committed to providing the best service for our users and appreciate your understanding as we strive to improve.
They have a forum
Response from developer
Thank you for sharing your thoughts. At Mingle2, we pride ourselves on offering more freedom than many other apps in the dating industry. You have unlimited likes at your disposal, leading to limitless matches, and there are no restrictions on messaging once a match is made. Additionally, we offer a number of free premium direct chats daily, allowing conversations without a match. However, to protect our community from scammers and spammers, we must limit completely free direct chats without mutual connections. This decision aims to safeguard our users' experience. We hope you understand our position. Should you have any more suggestions or feedback, we're all ears! Please reach out to us at appreview@mingle2.com.
