User Reviews: Genesis Virtual Guide

Top reviews

  • It does not work

    I get a “temporary “ error that appears to be permanent. That is all I get. The app does nothing else. What is is suppose to do? It could be a good idea.
  • Hasn’t Been Updated — Maybe Ever?

    Server is never online. Completely useless. I think it’s been discontinued, and should probably be removed from AppStore.
  • Won’t even launch

    A Temporary Server Error has occurred.
  • Pitiful

    Won’t even load. Hopefully, the car is better!!
  • Terrible never got it to work

    terrible never got this app to work
  • Does not load

    When I try to open the App it gives an error message. Called Genesis Support and they seemed to not be aware of the APP.
  • Useless

    Unable to download the guides. It always reports a “Temporary Server Problem”. I’ve tried every day for a week. I emailed Genesis customer service but never got a reply.
  • GV80 model not included

    Downloaded this app to use for my 2021 GV80, and it’s not even an option!
  • VR

    Pretty much useless. No details. Could be linked with user manual to be functional
  • Pretty bus useless.

    Very little information. Videos don’t play. 2020 model not included.
    As an example to show the location of control without describing the function of it useless. For example one can just look inside the car and see the light button.
    Disappointing.

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