Leave a Review Parents Gateway
Terrible to require singpass
Terrible idea because it leaves out parents without a singpass.BL211099
Developer Response
Singpass is the only authentication gateway for the PG app due to security reasons. We apologise for the inconvenience. Please let the school know and they will use alternative means to ensure you are duly updated.Some essential functions missing
A keyword search function is much needed for to-do/completed posts. It can be frustrating to have to scroll to find old posts that still need to be accessed. Another suggestion could be to allow flagging or “starring” posts for easier reference in the future.ferlini1234
Can’t login
It kept asking me to login to my Singpass and I did but it kept taking me back to initial login page. Gosh it’s so frustrating..nelly2203
Developer Response
Dear Nelly, thank you for the feedback. The Singpass login issue has been resolved. Please try again and contact us at moe_parents_gateway@moe.gov.sg should you face any issue. Thank you.App doesn’t download
Circle keeps spinning. Wait for 5 minutes and download doesn’t start. Checked WiFi no issue. Please fixsixpack87
Developer Response
Dear sixpack87, thank you for the feedback. Please contact us at moe_parents_gateway@moe.gov.sg. We would like to get in touch with you to better understand the issue you are facing.useful on the phone but not on the mac
can you guys update it so it can ube used on a mac m1. its says my pohone is jailbroken... which it isnt. as its on the mac.kubanskaya
What took you so long?
I have been asking for landscape feature for attachments since day 1. That helps parents with small devices read better after zooming in. Your developers have been giving excuses all this while and took your own sweet time. Well finally. 0 stars for being slower than a snail.Therecantbeanamelikethis
Developer Response
Dear Sir/Mdm, thank you for the feedback. Landscape feature is currently available in the latest version. Please update to the latest version. Please contact us at moe_parents_gateway@moe.gov.sg if you need further assistance. Thank you.
