Leave a Review Smart Piano
The piano doesn’t work it iPhone 15 or new iPads.
I recently upgraded to iPhone 15 and upgraded our iPad that both use USB-C connector. I bought a mini HD connecting cable to USB-C connector for the phone and iPad and the piano will not recognize either device. Very frustrating to spend so much on a piano and spend so much money on downloading sheet music to not be able to use it within the app. Please fix this issue so that I can use my very expensive piano again.Show lessDONT GET THIS APP/PIANO‼️
Got the app after the piano came in and it’s terrible, it wouldn’t let me register or create an account! Kept telling me I was having server issues 🤦🏻♀️ yet I was able to scroll through insta and other things that REQUIRE SERVICE! The only the that refuses to work, I installed and uninstalled, I restarted and shut off my phone. Allllll things that was completely unnecessary cuz it wasn’t my phone it was the stupid app!.Show lessTERRIBLE!
If you’re buying this piano and plan to use the app with an iPad/tablet, BEWARE!! App is glitchy and while it initially worked fine, piano no longer connects to the iPad/app. Took us 2 months to get a replacement cable which still didn’t solve the problem. Customer service is awful and there is very little social media presence which is a red flag. Just get a regular piano because that’s the only way we can use this “smart” piano.Show less