Leave a Review flowkey
Frustrated
I tried the free 7 day trial, during which I thought to be safe, ill switch to paying month to month so I don’t forget and get stuck with the huge yearly bill if i forget. That automatically charged me for the month and voided the 7 day trial. That irked me. Buyer beware.
Anyway so I didn’t fight it and gave the app a month to try to win me over. I tried all the introductory lessons and was on my way to some beginner Bach lesson. The problems arose when the app started jumping around the piece. This happened multiple times. Last time this happened I was in wait mode where it waits for you to play a section correctly before continuing. It’s a cool idea but for some reason it wouldn’t read my notes and would start jumping around the score. (My Bluetooth/MIDI works fine in my other piano apps/DAW interfaces.) This went on for half an hour and and made it really hard to focus on learning/memorizing. In frustration i started just playing random notes and then it started registering them as if I was playing correctly??? I kinda laughed and just said im done, and unsubscribed. I did not have this problem with it’s competitor.
Best of luck FlowkeyShow lessMark ryan 123
Developer Response
Thanks a lot for taking the time to share your feedback. We understand that your overall experience was far from optimal and we would like to apologise for the issue encountered issue. However, as it is stated in our terms and conditions, choosing a monthly subscription does not give access to a free trial but charges the monthly fee immediately; the free trial is available only by choosing the yearly plan and the charge takes place after this period if the user has not canceled the free trial beforehand. We apologize if this information has not been clear enough at an earlier point. Of course, we regret also the fact you had technical issues with the note detection, but since your issue might have different causes, we always recommend getting in touch with our customer service at support@flowkey.com: colleagues can help you sort the issue and let you have an overall pleasant piano learning experience!Good app in theory
In theory I like how the lessons are set up to get you from no knowledge whatsoever to playing music right away while giving you tips on things like proper posture and hand placement that won’t seem relevant right away but will set you up for success later on. There is an extensive song library as well and ways to personalize it with things you are interested in. My biggest hang up was with note recognition. Trying to learn on an acoustic piano I tried all the tips to try to improve my iPads note recognition but nothing really worked, and it was highly discouraging to have to quit, not because I didn’t enjoy the lessons, but because I couldn’t continue on in them because no matter what I did it couldn’t recognize I was playing the note it wanted. There seems to be a lot of solutions for keyboards which is nice, and makes sense because they are electric and could potentially digitally communicate but no help to me on an upright. Maybe one day I will learn to play the piano a different way.Show lessrogueBit
Developer Response
Thank you for your feedback, I am sorry though that the note detection did not work as expected. We recommend for acoustic pianos be tuned at the standard pitch (440 Hz), but we are aware some older pianos are tuned a half step down from that and while we do try to incorporate some leeway into the note recognition, anything that's too far off from A440 won't get properly picked up. We have already been discussing a synchronizing feature, where the app would adjust to each instrument's tuning since we understand how helpful that would be.Four stars
I have been practicing here for a few months now. Its great for practicing. I am a self learner. The only issue I have is when you have the song on the self play as you go along the keys tend to stick and you have to hit it hard to make it move. Sort of annoying. Especially when you are hitting the right notes. Other than that I love playing here. Its giving me lots of practice with the advanced notes. Something I need to work on. Besides my issue, I would give it five stars. I too started with Simply Piano. I finished the course there. I am still with them because they have sheet music at my level. Flowkey has really opened the doors for me. Its giving me the opportunity to advance on my own pace. I love the challenge.Show lessMonicaeng