flowkey User Reviews

Reviews Summary

Top reviews

This app is amazing!

This piano app is excellent and wonderful. It has quite a few free songs to learn, and I love how you can put it in slow mode, where it waits for you to press the right key to continue. I also love how you can chose what type of songs to play. If you are trying to learn the piano not wanting to pay for a single song, this is the app for you!
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Sometimes frustrating

Pros:
Easy to follow courses and exercises for those coming to the piano for the first time.
A nice range of familiar tunes to start you on your journey.
Progression is great.
Content generally good.

Cons:
This is probably the only real downside, but it is close to a dealbreaker - NOTE RECOGNITION IS OFTEN VERY POOR.

I have noticed it particularly when playing notes an octave apart, and particularly F in the mid octave range and above.

This makes lessons very frustrating when you are trying to smoothly play along to a piece and it stalls at a note because it hasn’t recognised you playing it. I quite often have to bang the keyboard, or tinkle it between the high F and the F an octave lower for the software to recognise it has been played.

It is really annoying, and really brings me out of the flow state I’m trying to achieve with the concentration required to learn.

I’ll persevere with it, but if I had noticed this issue during the trial period I would not have forked out so much money for it.

If it were not for this issue I would give flowkey 5 stars, as otherwise it is useful and enjoyable.
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Response from developer

Thank you for your detailed feedback and for highlighting both the pros and cons of your experience with Flowkey. We’re pleased to hear that you find our courses and familiar tunes helpful for your piano journey. We’re genuinely sorry to learn about the issues you’re facing with note recognition, particularly with notes an octave apart. We understand how frustrating this can be, especially when it disrupts your practice and concentration. The accuracy of note detection can indeed be affected by various factors, including the type of piano and its settings, not to mention if MIDI has been used or not. We encourage you to reach out to our support team at support@flowkey.com so we can offer further assistance and work to resolve this issue. Your feedback is valuable to us, and we’re committed to improving the user experience.

Frustrated

I tried the free 7 day trial, during which I thought to be safe, ill switch to paying month to month so I don’t forget and get stuck with the huge yearly bill if i forget. That automatically charged me for the month and voided the 7 day trial. That irked me. Buyer beware.

Anyway so I didn’t fight it and gave the app a month to try to win me over. I tried all the introductory lessons and was on my way to some beginner Bach lesson. The problems arose when the app started jumping around the piece. This happened multiple times. Last time this happened I was in wait mode where it waits for you to play a section correctly before continuing. It’s a cool idea but for some reason it wouldn’t read my notes and would start jumping around the score. (My Bluetooth/MIDI works fine in my other piano apps/DAW interfaces.) This went on for half an hour and and made it really hard to focus on learning/memorizing. In frustration i started just playing random notes and then it started registering them as if I was playing correctly??? I kinda laughed and just said im done, and unsubscribed. I did not have this problem with it’s competitor.

Best of luck Flowkey
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Response from developer

Thanks a lot for taking the time to share your feedback. We understand that your overall experience was far from optimal and we would like to apologise for the issue encountered issue. However, as it is stated in our terms and conditions, choosing a monthly subscription does not give access to a free trial but charges the monthly fee immediately; the free trial is available only by choosing the yearly plan and the charge takes place after this period if the user has not canceled the free trial beforehand. We apologize if this information has not been clear enough at an earlier point. Of course, we regret also the fact you had technical issues with the note detection, but since your issue might have different causes, we always recommend getting in touch with our customer service at support@flowkey.com: colleagues can help you sort the issue and let you have an overall pleasant piano learning experience!

Amazing

Taught me how to play with both hands really quickly and it was completely free

BEWARE OF THIS APP!!

I started using this app a couple of years and really enjoyed it. It helped me improve and start practicing some pretty complex stuff fairly quickly so I signed up for a lifetime subscription, ending up spending over 400 euros. I then find out that the songs I have spent a looooong time learning at Pro level can just magically disappear presumably because these guys have been breaching copyright. It is absolutely CRUSHING to spend literally months on a piece being tutored on it and then find out you can not access it again and there is no possibility of even buying the sheet music so once you have forgotten parts of it well bad luck you. The support are totally unsympathetic. 400 euros for songs that are not even guaranteed to be there, I feel like a total chump and then to be met by the utter indifference of the support staff. These guys are truly horrible - if they are not licensed for the music they are publishing - well they should not publish it. This is not a Netflix show someone spends a half hour in before it gets cancelled, there is significant time and investment into the pieces they publish.
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Doesn’t recognize the keys when I press

This app frustrates me so much. I bought 6 months because at first I thought it was good. I’ve been trying to each myself piano (don’t know how to read music or anything). After using it for 3 months now it honestly frustrates me so much to the point I don’t even want to practice. The app doesn’t recognize the keys when I press it half the time. And for the lessons, it doesn’t teach you very much about reading sheet music and how to memorize the keys.
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Diminishing returns… part 2

Before is my review from a while ago. Absolutely nothing has changed! Actually that’s not true. As someone else pointed out, they’ve (inexplicably!) removed the ability to search songs by difficulty… I won’t continue my subscription after the present period. Original review: I’ve been a subscriber for a couple of years and have found the app helpful. However, the instructional element is paltry, offers no integration with the “play-along” pieces, and shows no signs of being supplemented meaningfully. Perhaps this is because it’s supposed to be used with a teacher, but I can’t afford one so no help to me. What I’d like to see, then, I’d a serious rethink/redesign that incorporates theory and lessons alongside practice pieces. If someone else comes up with that (or already has done!) then count me in (and out, respectively)!
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Response from developer

Thanks a lot for your feedback! We are sorry that you found out that some previous functions, like the search filter, are no longer available; we can totally understand how disappointing this must have been and we apologize for the inconvenience caused by these changes. We appreciate your detailed feedback and we will make the developer team aware of your suggestions! Thanks again for having tried our app!

Disappointed

I installed the app to keep it a trial version . How the hell did it charge me for the whole year! This payment parameter that’s setup from the app developer just isn’t right!!

Me cobra dos veces

Terrible. Pago todos los meses el plan premium, pero no funciona, la app me pide nuevamente que pague otro plan premium, envíe un reporte por el error y nada. Una perdida de dinero y tiempo. Ya ni siquiera quiero un reembolso, solo usaré EasyPiano.

Very easy to follow the notes and play along with either hand or both hands

Love this app only needs to put numbers for the fingers under the notes when it changes so you know which finger needs to be change.

Otherwise love this way to learn at your own time and learn to hear the notes and how it’s played before you start. What is should should like. Love the way the iPad can hear the notes as you play and it will only move forward when you hit the right notes.
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