I was trying out the app to see if it would be a good fit for my studio. When I do free trials, I always cancel right after I get it, so I don’t get charged if I forget to cancel. (If I really use the app, I can be reminded to renew, but forgetting to cancel is how they get you.) They offered a week free trial, so I subscribed. And I immediately cancelled it, only to find out that my card had already been charged for the monthly fee! That was not the agreement! So now I can’t even fairly judge the app because I’m salty about your business practices.
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Response from developer
Hi, I believe there is a misunderstanding. The free trial is for administered by Apple and it works like all the other apps. Please contact us at info@notequest.net with screenshots that describe your issue and I’m sure we can figure out a fair solution.