Worthless App
No way to see where the driver is or any contact information.
Unusable
Crashes when trying to reserve
Unable to add payment method
I can’t add a visa signature card as a payment method please fix this !!!
Trash
This app update is trash. I have been “in the car on trip” for a week... no customer service number to call, no email response
Can’t even sign in
App claims to be sending a confirmation PIN to my phone and nothing occurs. No support whatsoever.
Can’t download app on a new device
I have this app on my personal phone and tried to download it to a different phone from the App Store but it won’t download.
Terrible
App is unusable.
Application keeps trying to have me add a union pay card for ApplePay to settle a balance. It won’t let me select another payment method or do anything else within the app until this is paid. I am unable to book a car or call customer service for help within the app.
The Help number for China within app has been disconnected. So use the emergency number in the email confirmation when your driver does not show up.
Application keeps trying to have me add a union pay card for ApplePay to settle a balance. It won’t let me select another payment method or do anything else within the app until this is paid. I am unable to book a car or call customer service for help within the app.
The Help number for China within app has been disconnected. So use the emergency number in the email confirmation when your driver does not show up.
Show less
Stuck in ApplePay
Apple pay in China only accepts UnionPay credit card. If you use a foreign credit card for Applepay and set it to pay in China. It’s going stuck at applepay pop up window forever.
Can't add payment method
Can't add my chase sapphire reserve to the app as payment method. Everything exactly as on card. App is unusable.
