AltaMail User Reviews

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  • AltaMail

    Really good excel for blandness of list of emails. Needs some pizzazz.
  • AltaMail

    I am just new with this app as I have moved up from The Classic version. I am finding quite a lot of parts that are very convenient. Where I have been using other apps for example change from email to PDF in the same app. I have much more to learn about it. John. I am just trying to keep up with the updates and still using the basic app. I am 81 years so nothing happens quickly. Rod.

    I made a mistake in my last review I had one instead of 5 stars.
    Your app certainly is way above anything else in the Mail apps.
    I will never getting around to using its capability’s but businesses may be able to. Great Rod
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  • Simply one of the best mail apps

    Best email app I’ve used I have try many although they don’t come close I would certainly this one
    Nigel Dunmall
  • Love this app!

    This email app is an absolute lifesaver - I can access all my accounts in one place (or choose to just view one) but I love the ability to have multiple signatures dependent on the account, a choice of fonts and sizes, and even more so, the template emails I have saved that save me SO much time! And linking to files or Google Drive also make life so much easier on the go.

    Thank you!! Love it!
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  • Excellent set of features

    This client is so configurable and has an amazing set of features. The rules for filtering and handling incoming messages are excellent. Cannot fault it after a week of use so far. Installing it on all my devices!
  • Gmail no go

    Can’t get my gmail account added. I checked the boxes in gmail to enable IMAP settings. Put in user ID in AltaMail and as soon as I hit enter it removed the password box? If gmail didn’t require a password I don’t think there would be anyone using it because anyone would be able to get into their gmail account. So why does an email app think that gmail doesn’t require a password. Especially one that requires you to donate 99 cents ever month to help with updates. The craziest thing about this is my cox email went right through with no problem and that’s crazy because cox doesn’t even want to do emails. They literally have stopped issuing emails to new customers who sign up for internet service. Because of that cox is the hardest IMAP email to set up and yet it went through no problem, but gmail don’t work. After waiting for too long to connect I went ahead and clicked the test button. What did that do? It open up a message that read no password on my gmail account. So I put it in and nothing. I don’t think that 99 cents per month is helping or your programmers are former cox employees. Because that is the only reason I can think why it was so fricken easy and that would explain why cox gave up on the email side of the business.
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    Developer Response

    Hi, gmail is used my many 1000s of our customers every day and works great. The password dialog is controlled by the gmail server but we can help you a lot quicker if you contact our help desk team for a rapid response with assistance 24/7 https://esz.us/c We can't contact you via the Apple App Store review system
  • Somewhat Confusing

    1. This app has so many settings and options. This is both good amd bad. You can set up AltaMail any way you want, but the settings are so confusing that it will take you hours and perhaps days to get it set up they way you want. The setting descriptions and "instructions" are often very difficult to understand.
    2. The tech support is indeed fast. But sometimes the instructions are also confusing and inadequate. I’m some cases I have given up trying to implement tech support suggestions.
    3. Though the past updates on the Mac and iOS versions tout better synchoniaztion between AltaMail flags and Apple Mail flgs, it simply doesn't work, and after dozens of emails back and forth between tech support and myself, they tell me the issue is something to do with Apple's way of doing things. I wasted so much time trying to figure this out.
    4. I have paid for a subscription for the iOS version of AltaMail. I do not mind that. After days and days of setting up all the options, I can live with that, notwithstanding the Flags issue. BUT, to have to pay yet another subscription for the Mac version of AltaMail...that's the deal breaker! Back to AirMail where 1 subscription covers the iOS and Mac version.

    I give up.
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    Developer Response

    Hi, please contact our help desk team for a rapid response about any questions with settings https://esz.us/c The online help can also help you. Make sure you use the Apple compatibility setting for flags. The 99c charge is used to directly support our developer team for continuous updates and customer feature suggestions.
  • Not reliable- unable to open app after update

    We used this app for a couple of years. We had so many technical glitches and disruptions. Theo staff would apologize but could not resolve the issue. This is not a reliable app and should not be used as an email app. We lost emails, suffered delays, etc. and their staff were not capable of resolving the issue. We had to switch to rocket email which is so far a much better alternative.
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  • Freezes constantly

    Have used this program for years and has been top notch but of late the past few versions continue to freeze. Support helped me through it and it appears problem is solved.
  • AltaMail for ipad/iPhone

    AltaMail is a great email client! When researching email clients which respect user’s privacy and provide security, I stumbled on this app. I’ve been using it on my ipad for almost a year, would not go to anything else. It is my default email client on my new iPhone. Lots of features (LOTS) but more importantly, the app works well with my email provider - no sync issues, notifications come in promptly, unlike other apps I tried. And most importantly, I believe my privacy is being respected wrt. To my emails. Oh yes, fast .. not resource intensive. Well worth the subscription fee (which is minor)
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