Amazon Relay User Reviews

Amazon Relay
Amazon Relay
AMZN Mobile LLC

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Leave a Review Amazon Relay
  • Mxjayx

    Good networking but slow on loading and unloading.
  • Karl

    It's easy to use, but it can also easily ruin your performance score, it happened to me twice ,A single star is more than enough
  • I just hate their navigation

    50% of the time when i go to any new route it mostly took me to wrong route and then it starts saying rerouting and then it says make a U-turn 😳there is no hell a way you can make a U-turn on this ... and 93% of the time it will take you to the longest route as possible I know it will gonna take me to the truck route but there are the routes that I know I can tell it took me to a way longer route ..
    With relay app I am 100% satisfied but their navigation I am 100% dissatisfied ...
    I don’t know how and why one time it took me to the no truck route and all sudden it start saying make a U-turn make a U-turn then why the hell you took me to that route anyway..
    Their is so much things i can say but .....
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  • Pro Ag

    My only critiques would be when you’re on the app and you go from the regular load board to post a truck that it give you the same option as the regular load board. The option for one-way or round-trip would be nice in the post truck and. Also on the post to truck it would be nice to have an alarm instead of a notification when you’re selected for a load since it’s an audiobook if you happen to fall asleep which I did you could possibly miss your load.
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  • New update is bad

    This app used to be goo, but they changed the entirety of how to update loads in it. Now my drivers get to gate and it still says “APPROACHING GATE” and won’t let them check-in. The swipe option at least worked, now they sometimes have to wait till they’re past the gate and gate employees are getting annoyed. This new app update is actually causing delays on its own. The guard shacks had to have driver go forward and then come backward multiple times just to get the app to go into saying the driver was there. CHANGE BACK TO SWIPE, AT LEAST IT ACTUALLY WORKED!!!

    UPDATE: It’s even worse than I thought. It tends to update the departure time before it adds trailer info so it spawns an email to dispatch each time saying trailer left without trailer ID. Literally EVERY time. Also on LTL runs (single VRID with multiple stops) it fails to update the departure time entirely. Our dispatch had to update the times manually and it messed up their performance. FIX THESE PROBLEMS!!!
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  • It’s ok

    Needs improvement a lot, somehow empty trailer status needs to be in the app for every location. It’s annoying to call all the time and be on hold for 20-60 minutes to update your trip and be told go somewhere else for empty, then you arrive at the new location and no empty’s also. The app needs to have a place to put no empty’s at a certain location then generate your next closest location with available empty’s. Also the gps location has to have a way to manually input without having to trouble shoot.
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  • Great!!!

    They have a near perfect check in and out process. Its very rare if I am not checked in, dropped the trailer, and checked out within 15 minutes. It’s the exact same picking one up. They scan the load id barcode on your phone and you’ll immediately see what slip you’re dropping in/picking up. I’ve never seen anywhere have it set up so perfectly.
    Where they do have room to improve is on the majority of the loads mileage pay. But if you are watching good ones pop up on the fresh and you have to be quick lol
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  • Dumbest company

    Let me start by saying this has to be one of the worst companies to drive for!! They offer owners of their own company bottom feeder load prices!! barely a dollar per mile going 700 miles in some cases!! They’ll have a load going 5 thousand miles with 15 different stops all over the USA and want to pay you 4500!! Laughable!!! How are you to pay for fuel?! They play with the pay per miles constantly posting a load with a garbage price only to take the load off, bring it back at an even lower price!! Everything is done by an app you can’t reach anyone who know what’s going on if there is any kind of problem!! They want you to drive straight no matter how many miles the load is and they will degrade your rating for stoping to sleep, eat or get fuel!! This is beyond a garbage company!!! Don’t waste your time!!
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  • Barcode scanner

    I like the app, very user friendly, one thing I would like to see is, having the ability to use a Bluetooth barcode scanner, I am constantly fighting with my phone to scan the barcodes and this would be a tremendous improvement in my load time
  • There are voices in my head!

    When I started using this app, I’ve noticed that voices started speaking to me in my head. At first I was having some metal breakdowns about it and visiting my local priest to do some exorcisms on me, but nowadays the voices are pretty chill. One of them, Joe, has some serious killer jokes that he tells me. 10/10 app.
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