Leave a Review Amazon Relay
Not consistent
Too many different variations. App not consistent with how loads are dropped and picked up. Sometimes I have to swipe all the way through a drop off like I’m done for the day before I can get to the pick up, sometimes I don’t at which messes with my arrival times. I don’t like that you can’t alter the navigation map for alternate routes.Show lesszalivon
Use of app
In the 4 or so weeks I’ve been using the app I’m finding staff get the info they want off the papaerwork so are ignoring the appGws350
So So
The app could be very useful, but with so many facilities beginning to not use it makes me rethink having it. What really is the point? Most of them rather scan the bills instead. The GPS feature needs a lot of work. So many times it leads me to a dead end street! However, it is great for getting the tour information to you.Show lessmothertrucker20
South land trucking .
King It’s GPS is not good. It is white at night so it does not see anything on the road. It should be automatically black at night GPS is not good. It is white at night so it does not see anything on the road. It should be automatically black at night. on the road. It should be automatically black at night.Show lesssouth land trucking
App and Costumer Service
The app is great, very easy to use..sometimes is very slow. The only issue with this is the Costumer Service..the people there are rude and very not helpful. Amazon..if you read that, please try and fix the problem cause it’s making work very difficult and you have to act on your own in situations you when there are people there who have to answer questions and help..(that’s what I personally understand what Costumers Service means) but they would not help at ALL and will be rude, like you were disturbing them.Show lessSiretzkii
Security
This app would be a lot better if we could sign in using thumb print instead of typing email and password every timeoyctxit
Leon
I do not write a reviews often. But this is what need to be beter. I picked up a load two hours before app time, i stop to sleep 3 hours you guys call me and told me that I can’t stop. I got two hours before delivery time. Respect my time! If i picked up a load in 1:00am and i have to be by 13:00 at delivery location, a have 7hours to drive I dont know why I need to drive straight to location.
Porta potty is not alowed to be used by the drivers, why? You putt my pick time in ap 3:30 am i showed up 3:10. The security guy told me ap is 4:00. I dont know why this is not sincronised with the app.
I don’t know why i need to turn off my bobtail if security does not came out off the office. Also i do not understand why cant we wait inside if we show up few hours before.Show lessLuka90ks
Company driver
The Relay App is wonderful as a tool and 99% accurate. Some more On-time input by DCs’ will help expedite and save huge amount of $$$ at times.
Complement GPS is great, but not yet useful for class 8 commercial vehicles. May need to join with major software company to accomplish its use.GabySsUp
Everything is good except....The Loadboard
The loadboard is extremely slow. Please update it. Every time I try to use the loadboard on the app or on the Webb it works super slow. I have never ever used any loadboard this slow. I use my phone to login to loadboard. Please take this into consideration. Thank You!Nick8&3749
Always on gps!
Why is the location service needed to be set to always on? It doesn’t shut off when the app is off either the app is still regardless tracking you outside of work. That’s a bit of invasion of privacy, regardless the app isn’t that much of help when on the location regardless takes up to an hour to get your load ready. The time it gives you for pick up should be the actual time not an hour later. It’s pathetic that a company this huge can’t get that right and continues to waste driver time.Show lesschris12Z
