Otter Transcribe Voice Notes User Reviews

Otter Transcribe Voice Notes

Otter.ai, Inc.

Business

Productivity

Reviews Summary

Positive highlights

🎉

This app hasHighly accurate transcription

⏱️

This app hasFast transcription process

🔍

This app hasAbility to search and navigate transcripts

🗣️

This app hasSpeaker identification and labeling

📝

This app hasSeamless integration with other apps and platforms

🔍

This app hasHelpful for hearing-impaired users

🤖

This app hasImpressive AI capabilities

🗓️

This app hasGenerous free plan with 600 minutes per month

💼

This app hasUseful for professionals, students, and writers

Negative highlights

🔧

This app hasClunky editing and formatting tools

🔒

This app hasLimited access to past transcripts without upgrading

🔍

This app hasInconsistent performance with background noise or multiple speakers

🛠️

This app hasLack of desktop app or integration with popular productivity tools

💰

This app hasExpensive premium plans for power users

Top reviews

Most RecentHighest RatedLowest Rated

Astoundingly good - astoundingly simple

First test at 9 member municipal meeting with iPhone X on the table. Good audio quality even for presenters not at the table. Transcription accuracy is remarkable. Don’t expect it to work perfectly if everyone interrupts each other. Identifying speakers was easy - after initial manual identification Otter was able to learn and apply speaker names to a 2.25 hour meeting. The 600 minute allowance for a free account is generous. Transcriptions/recordings can be shared with a link - no signin required. Great web integration & collaboration. I don’t need more than 600 minutes per month, but am going to try premium so I can train the jargon vocabulary our committee uses. This was the app of the day yesterday. Thanks AppStore, for me it’s the app of the year!

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MikesMadness

5 years ago

By far the most accurate automated transcription

The accuracy of this app is the best out of all the transcription services I have tried. Obviously it’s not perfect, but it’s surprisingly good even given less than ideal background noise.

Some suggestions that would make this extremely valuable for me:

1. Recording via Apple Watch. I currently have to use an app called Just Press Record to record on my watch and synchronize to my phone, and then manually import those recordings into Otter. It would be better if I could have an Otter app on my Apple Watch and record through the app. It doesn’t even need to be real time.

2. Developer API. As a software developer I currently build integrations with the Google speech recognition API, which is not nearly as good as Otter. I talked with the Otter team at a conference recently and they said they have no intentions to release a developer API, which is a shame. Please reconsider! I would happily pay for developer access to your amazing speech recognition system.

3. Integration with Spotlight. Transcriptions should be indexed so I can search them via iOS.

4. I love that they added custom vocabulary in the most recent update! But currently it's all manual. It would be great if it preloaded the person contact list vocabulary with my phone's address book, and maybe infer the rest of the vocabulary from my Messages/Gmail/other data the way SwiftKey does.

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OkGoDoIt

5 years ago

Response from developer

Thank you for your great suggestions, which we will consider in the future, especially if we hear more users with similar asks, and if their use cases align with our strategic focus. #4 is most likely to be added to our roadmap.

Hoping for more but still pretty cool

I installed this app hoping that it could replace the voice to text for iPhone messages. Looking around at it I don't think that it's going to be able to do that. Which is really too bad because it looks like it is something that would be very well suited if it had that feature enabled. This is not something that I personally use so after giving it credit for what it does look like it can do I'm going to uninstall it. I will continue to look for something that will make the voice to text feature on my iphone actually worthwhile AND trainable. Either it's not worthwhile or I mumble an awful lot. LOL. Anyway, great job on this app. I just wish I had more features.

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Mokyhokybongohonk

5 years ago

Worst ever

I’m so glad I used a practice before the start of a very important meeting because this app couldn’t seem to understand anything even remotely close to what was being spoken about.
So disappointed!

Dolly26383939

5 years ago

Response from developer

Hi Dolly, we'd love the opportunity to learn from your experience and improve our app. What was the setting (e.g. meeting room, coffee shop) where you tried Otter? Did your recording have noticeable background noise, soft-spoken or overlapping speech? Would you please email us examples of your recordings and transcripts at support@otter.ai so we can investigate your specific situation? Thanks!

VC

Very easy to use. Use it everyday at work. The sync between phone n desktop is extremely helpful. Good job

Veens 2019

5 years ago

Response from developer

Thanks for your review! Please tell your friends about Otter and you will both get rewarded. Follow us on Twitter (@otter_ai), Facebook (@OtterAI), and LinkedIn (Otter.ai). Also check out Otter for Teams https://otter.ai/teams for your organization.

Amazing and a lifesaver you really can't fault it!

This app is amazing (and a lifesaver), in its current format, you really can't fault it.

This app has such great potential for the future that I'm looking forward to future updates.

One thing that I would suggest with this app would be the ability to bookmark certain sections within the conversation or within your notes so you can easily refer back to them.

Other than that, this app is fantastic and the developers have done a great job.

Keep up the great work, look forward to even better updates, which I'm sure will include fantastic features (and yes, dictated this review using the app) :)

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ajwatson82

5 years ago

Response from developer

Thanks for your review! In lieu of Bookmarks, have you tried Highlighting? Tap on a sentence and select Highlight. Please tell your friends about Otter and you will both get rewarded. Follow us on Twitter (@otter_ai), Facebook (@OtterAI), and LinkedIn (Otter.ai). Also check out Otter for Teams https://otter.ai/teams for your organization.

Brilliant

I’ve been searching for a voice transcription service to assist my mother in hearing, in real time. This is it!

Benignus2205

6 years ago

Response from developer

Great to hear! Please tell your friends about Otter and you will both get rewarded. Follow us on Twitter (@otter_ai), Facebook (@OtterAI), and LinkedIn (Otter.ai). Also check out Otter for Teams https://otter.ai/teams for your organization.

Passes the tests

Have been testing, or rather, using this app for some months with good results. Have been able to successfully record some lectures in auditoriums and transcribe them quite well. Sure, sometimes things are poorly transcribed (which can add some amusement) but pretty much all is correct or close enough to work out the error.
The synced audio to transcription is invaluable for making these corrections and make finding a specific phase quite easy.
Best app I have used so far and the free 600 minutes a month is reasonable I think.

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Triguard

6 years ago

Response from developer

Thanks! Refer your friends through your referral link and you both get rewarded. Look for the Refer & earn card in the Home screen for more details. Follow us on Twitter (@otter_ai), Facebook (@OtterAI), and LinkedIn (Otter.ai). Also check out Otter for Teams ( https://otter.ai/teams ) for your organization.

Best

Believe me when I tell you I am a connoisseur of speech to text voice recognition. I have been using dragon anywhere but will cancel that account to use this one. My suggestions would be to make it so that I can use my Apple Watch with this. That would seem to make sense since it is designed to handle multiple conversations which the Apple Watch could be the intake for. The other suggestion, which is more important to me, is to simplify the process by which I can export the text to Notes. Having to click continue every time is a nuisance. My congratulations to the developers. Also because I have been doing so much speak to text voice recognition I routinely say the word Period. I also say the words new paragraph. This is not a big issue but perhaps you might allow for a setting that permits me to say these words and have them activate commands. And I think it is amazing that I can just leave it on and it only records when I start speaking. I hated it when dragon anywhere would stop recording on its own. Take-home message: make it easier to copy to notes. Make it easier to share. You still get five stars.

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GWRROZ

6 years ago

Response from developer

Thank you for your feedback and suggestions. Refer your friends with your referral link and you'll both get rewarded. Look for the Refer & earn card in the Home screen for more details. Follow us on Twitter (@otter_ai), Facebook (@OtterAI), and LinkedIn (Otter.ai). Also check out Otter for Teams ( https://otter.ai/teams ) for your organization.

Workplace Game-changer

This app is PHENOMENAL.

I’m deaf, wear hearing aids, and while I can talk well, I have to read lips in order to understand what the person is saying. Just to give you some context.

With that said, this app has KICKED open a door in my career! I work as content strategist and handle media relations for a marketing firm. Meetings have always been a challenge for me because the more people involved in a conversation, the more likely it is that I’ll miss what’s being said. And there’s a lot at stake when it comes to clients. Then, staff meetings can be difficult because one of the employees I work with the most is a remote employee and she reports in over the phone.

Enter Otter.

I can’t tell you guys how much this has changed things for me! It’s quick, it’s really pretty accurate (just make sure the microphone is positioned just right!), and it’s rendered correctly! I love this app I love it I love it. My boss is considering springing for the paid plans after seeing how much easier this has made my life.

I’m a better employee and a happier person for this.

If you could just include a real-time transcription service for calls made on cell phones to your roadmap....you would be killing it. There are NO services for the Deaf that do what Otter does with the same speed and accuracy!

Keep up the good work. You have made a serious and fervent fan out of me. Thank you for helping me on so many levels.

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Spitbite

6 years ago

Response from developer

Thanks! Call recording is not supported due to a restriction by Apple's iOS. Please email us at support@otter.ai so we can provide a more detailed response and workarounds. Refer your friends through your referral link and you both get rewarded. Follow us on Twitter (@otter_ai), Facebook (@OtterAI), and LinkedIn (Otter.ai). Also check out Otter for Teams ( https://otter.ai/teams ) for your organization.