Doesn’t work
No app support in Canada
Response from developer
Hi Eric! Thank you for leaving your feedback! We are always evaluating new market opportunities.
Horrible website
This website is ridiculous. I came on here to check the outstanding balance on my mortgage. You can’t get there. I’m not interested in getting a call from a mortgage broker. I just want to know what I still owe. If I decide to sell my house and buy something else, I certainly won’t have anything to do with Rocket Mortgage.
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Stupid App
I've been on here for probably a month if not more I have probably half a dozen maybe a dozen saved Homes which half of have already been sold do you think I can find my favorites is there a link to favorites that I can find. NO!
Is it under. NO!
So what's the point all they want is your information your banking your credit or whatever but you can't find the homes that you would like to look at again which I called look it's nowhere to be found in more than likely it's under some stupid title that makes no sense obviously because I cannot find it
Is it under. NO!
So what's the point all they want is your information your banking your credit or whatever but you can't find the homes that you would like to look at again which I called look it's nowhere to be found in more than likely it's under some stupid title that makes no sense obviously because I cannot find it
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Response from developer
Hello, we are sorry to hear that the app isn't working the best for you. Can you please email me at Mike@RocketHomes.com with your best contact information? My team will reach out right away to learn more on how we can improve. Thank you.
Security overkill
I want to remove having to get a text to put back into rocket mortgage before I can make a payment. I do all my bill paying over my phone by the time I get the text open a text to get the number to go back to put it in. It’s timed out that this happens repeatedly burn unnecessary and we should have the option to remove it. try to text consultant they said it’s not allowed and just who are you already have to log into your Phone login with your Face ID login with a fingerprint no your security password and yet you still have to do this other final stuff. Where are you have to play games and go run in circles?
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Response from developer
Hello! We appreciate you leaving this feedback. Our team of engineers are always seeking ways to improve our app. They will be sure to consider this in the future. Have a great weekend.
Very disappointed
I was referred to Rocket Mortgage by a family member that’s has had them for 20 years after my home mortgage had been sold off and transferred 3 time in 2 years. I refinanced with them 2 years ago and was told they do not conduct business that way only to be given notice that they have sold my loan and it is now being transferred from Rocket Mortgage, LLC, to JPMorgan Chase Bank, N.A. J.P. Morgan has awful customer care and difficult to deal with. Worst part is I’ve been actively looking at homes and was fixing to sell my home and repurchase with Rocket Mortgage again. Sadly not now after I was only with selling off for profit.
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Response from developer
Hello, please consider moving this to the Rocket Mortgage reviews. We are very sorry to hear about your experience. You can also email them at Andrew@RocketMortgage.com with your best contact information. His team will reach out right away to learn more.
Homes
Hi, I really like rocket mortgage, I’ve worked with rocket mortgage in the pass and bought my home now, and had the best experience the easiest in the fastest of buying a home now I want to sell my home that I bought and I have with rocket mortgage and buy another home closer in the city with my kids and grandchildren. Thank you.
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Helped me catch fraud
I use the Rocket Homes app to monitor my credit. Just this weekend I received a credit alert notification from the Rocket Homes app advising that a new credit card had been opened. This single notification gave me the ability to immediately take action. Without this notification I cringe to think how long it would have taken me to notice this. This app has given me peace of mind that is invaluable. Thank you so much!!!!
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Response from developer
Thank you for your 5 star review!
Horrible service by realtor Angie
I was interested in property and Angie the realty agent spoke to me once and told me to go and look at property. I went and couldn’t find exact land and called Angie text emailed but she never got back to me. Now i see the property i was interested in is pending sale! Horrible service 2 months of trying to reach her! She didn’t even want to meet me to give me a tour of the property from the start. So i called Rocket mortgage and they stated well she put here she kept trying to reach you! witch is not true i have emails and text of all the times i text and emailed her! Never again!!!
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Response from developer
We're sorry to hear about this experience. So that our team can reach out and assist, please email Mike@rockethomes.com with your contact information. Thanks!
Great App
Love the way homes are offered, with enough detailed information to explore online daily. Some to most appear affordable and located very conveniently. It just offers everything you need, this is the way to go! Look no further
Smooth and Functional but…
sorely lacking filtering options. Not being able to better sort listings (ex. listings within the last day) on the map is a dealbreaker for me and I’d like to see the price icons when zoomed out further. I haven’t seen a better app than Redfin when it comes to these options but it’s extremely slow and janky.
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