Leave a Review CleanMy®Phone
Very happy with this service
MacPaw have done a fine job with a service that gives a helping hand when I need it. Not as extensive as the version for macOS, but then it doesn’t need to be. Very impressed.Developer Response
Grateful for your trust and support! We're dedicated to taking care of your devices and keeping them running like a dream!Not smart enough to be helpful
this app helped me delete maybe 30 unneeded photos out of a gallery of over 7,000. The only category I trusted enough to click “Delete all” was duplicates, but other than that I needed to manually sort through each category and select the photos I actually wanted to keep. It also put a bunch of personal videos that I took using my current phone into a folder called TikTok, despite the fact I’ve never even downloaded TikTok. I really wish it let me sort my videos by size since that’s the only thing I really wanted to do with thisShow lessDeveloper Response
Thank you for your feedback. We understand that the app may not have removed as many unnecessary photos as expected. CleanMyPhone was designed to simplify and expedite the cleanup process, and we are committed to enhancing its effectiveness continuously. We are actively improving our software's intelligence to ensure it accurately identifies and deletes unnecessary files while minimizing inconvenience to users. Regarding your suggestion to sort videos by size, we appreciate this valuable input. User feedback like yours is essential in guiding our software enhancements, and we will relay this suggestion to our development team for their consideration. Please feel free to contact us at support@macpaw.com to share any concerns or further suggestions. Your feedback is highly valuable to us, and we are dedicated to improving our services based on your input.Just crashes on big photo libraries
I’m unable to run this now at all - it starts … displays the splash screen and then the app crashes. I’d guess it’s because I have a lot of photos on my phone 130k of them. I have done the usual (turn off on phone … reset … uninstall .. reinstall )
Gemini photos was great. This isn’t. The very first version of the 2.0 stream I managed to run a couple of times and it totally lost my trust - automagically suggesting I delete images based upon their source rather than the content. In desperation to reclaim some storage I tried again to run the app that’s when I discovered the newer fixed versions no longer start at allShow lessDeveloper Response
We apologize sincerely for any inconvenience caused. Providing a smooth experience is a priority for us, and we regret that we've fallen short in this instance. Rest assured, we take your concerns seriously and are eager to address them promptly. Please reach out to our customer support team at support@macpaw.com to provide further details, enabling us to investigate thoroughly. Your patience during this process is greatly appreciated, and we are committed to resolving these issues to your satisfaction as quickly as possible.