KidsBeeTV User Reviews

Magikbee, Lda.

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What is this?

This is not for kids you literally enter the game… and you press continue you can’t watch anything they say pay 59.99$ what is this?? This is the worst 😡

how do we play?

7 months ago

Response from developer

Hello! Your comment made us feel sad... 😥 One thing we can assure you is that KidsBeeTV is made just for kids. Children safety and wellbeing are our main priorities. ✅ You don't have to pay straight away to access the app... You have a free trial that can help you explore all the content and features. Give it a try! Take care.

Do not subscribe

I was promised 1 week free trial and instead I was charged for the whole month. These guys are thugs.

Sansnom1991

a year ago

It’s a great app

Great concept and app is easy for my child to use. I had to reach out to customer service and even though it took a few emails back and forth the issue got solved.

Andressa1999

a year ago

Response from developer

Thank you, Andressa, for taking the time to share your comments with our team. It is really appreciated! We are happy to provide a good experience for your family. Sincerely, João from KidsBeeTV.

Why!?

So my daughter was so excited to finally watch a cartoon for free with no ads but no! There was an subscription thing why do you have to do that all she wants to do is watch some cartoon’s that’s all she wants to do but no! There’s always always a subscription. Change this now, I wish I could make it zero stars. Change it now!

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Sbianco

2 years ago

Response from developer

Dear Sbianco, We understand your frustration, however to offer the quality service we provide, with safe videos and educational games that enhance children's skills and increase families' safety, we have to make an investment that cannot be offered for free. Despite this, our subscription is one of the most advantageous on the market. We appreciate your feedback and wish your family all the best. Best regards, João from KidsBeeTV.

Terrible

I want to removed this subscription.. I can unsubscribe but it doesn’t remove it completely..This app is terrible and traps you once it’s downloaded

NadineEllaines

2 years ago

Response from developer

Thank you for reaching us. We are sorry that your experience wasn't what you expected. We try very hard to provide the best options to our customers, that's why we have a 7-day trial period where anyone can try the app for free. After that period, users may decide if they like the app and proceed with the subscriptions, which guarantee 100% safe and educational content for kids. Take in consideration that the app stores control the subscriptions, so we are not able to cancel yours for you. Please follow the link below to see how to manage your subscription: https://support.apple.com/en-us/HT202039 Best regards, João from KidsBeeTV.

Scam!

Stay away from this program. Once you’re signed up there’s no way to stop it they just keep charging you the five dollars a month.

Disillusioned grandparent

2 years ago

Really good, keep it up!

It is a 5 out of 5

unicorn summer

3 years ago

Response from developer

Thank you, unicorn summer, for taking the time to share your comments with our team. It is really appreciated! We are happy to provide a good experience for your family. Sincerely, João from KidsBeeTV.

It won’t sync my account to other devices

I had a terrible experience with this app. I had paid for a subscription the very first day, and when I tried to log in with another iPad, with my account, it said that my free trial had ended and prompted me to sign up for another subscription. What? This app has a lot of potential but this log in thing and error that won’t let me sync into my account is just a turn off. I’m going to have to unsubscribe and delete all the data of this app from all my devices because this log in prompting me to sign up for the subscription even though I did on one device and won’t work on another device is just driving me crazy. I will be looking for another kid friendly app.

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pandastars223

3 years ago

Response from developer

Dear pandastars223. Thank you for reaching us and for sharing your feedback. We are sorry that is is happen with you. Firstly, I would like to explain that this is a really problem with the interface that we just noticed from your feedback. We had no information until know that this situation could happen. Your feedback helped us identify an issue that we are focused on solving. Many thanks for that. Secondly, in order to solve it, and also to help other users worldwide that could be facing the same issue, I would like to talk to you directly so we can go deeper into this. Please, contact me at my email - joao@magikbee.com or at our WhatsApp support number +351 926 952 121 if it's more easier for you so we can go further and try to understand the situation. I hope to hear from you soon, best regards, João from KidsBeeTV.

Help

Help me with this I can cancel me subscription

care bear moon

3 years ago

Response from developer

Dear user, please check our website support page for more information about cancel your subscription. Alternatively, you can reach me at support@magikbee.com. Best regards, João from KidsBeeTV.

I need a refund

How do i cancel my subscription and get a refund of my money plz now help

ZarKam14

3 years ago

Response from developer

Hi ZarKam14. The apple store control the subscriptions so I recommend you to follow this link to cancel yours - https://support.apple.com/en-us/HT202039. After that, ask for your refund here - https://support.apple.com/en-au/HT204084. In the meanwhile, I kindly ask you to share more information about what issues did you face using KidsBeeTV so we can improve or better explain them at support@magikbee.com. Best regards, João from KidsBeeTV.