KidsBeeTV User Reviews

Magikbee, Lda.

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Bad

I’ve not signed up to this accident download and still taking money and I’m not using it and can’t cancel I’ve. Have contacted apple there’s nothing there. End to say I’m being charged but. I’ve beeen charged numerous times

Lindajade1

3 years ago

Response from developer

Dear Bad, You need to cancel your subscription in order to stop being charged. We are not able to control the subscriptions, therefore I recommend you to ask Apple for a reimbursement. For that, please follow this link: https://support.apple.com/en-sa/HT204084m. I hope this could be helpful. Best regards, João from KidsBeeTV.

Popular Section

I love this app and love how i can mange what my child watch , but unfortunately I hate the ( Popular Section ) , if i had to choose what he watch and in this section every thing is appears, what the point if i choose and then something else is appears ? not making sense to me.

also about the subscription, you have many choices, i tried the premium and it is not different about the other one , also i tried the three months offer and it was actually for one month only , please be clear in this.

I hope to solve the popular section or make it only for what i choose not for everything

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monaaalq

4 years ago

Can’t even access the app 😡

After you input all your info such as your email, password and your kid’s age you can’t access anything unless you subscribe to it, which is not free!!!! I’m so upset right now! So misleading

Desperate Mamas

4 years ago

Response from developer

Dear Desperate Mamas. Thanks for reaching us and for share your concerns. We offer 7 days trial before subscription. You need to subscribe (with no payments needed) to get access to all the content like a subscription has. Before the 7 days free trial ends, you need to cancel subscription so you don't get charged. It works like that for every subscription basis app with free trials in the app store. I hope this help you with your concerns and if there is any other doubts, please contact me at support@magikbee.com. I hope to hear from you, best regards, João from kiddZtube.

Canceling subscription

I can’t seem to find how to cancel subscription. It’s a rip off

grumppytoddler

4 years ago

Response from developer

Dear Customer, We are sorry that you want to leave. 😢 We are doing everything to improve everyday our content, the features and the overall experience. If you still want to cancel. follow the link below to find the instructions to cancel the service. https://support.apple.com/en-us/HT202039 Let us know if you have any other question. Take care, Magikbee Team

It is impossible to cancel subscription

I can’t find where or how to cancel pleas help

disgrace case

4 years ago

Response from developer

What is going on?

This app won’t open or let you play any videos. It keeps buffering. I could not get back to the home page when it freezes. I tried reinstalling, powered off and back on and it just goes right back to buffering or freezing when I try to play a video. I don’t even see where to cancel subscription. I hope someone gets in touch to help resolve this issue.

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iisa17

5 years ago

Cancel subscription

My son does like this app but we are coming to the end of the free trial and I can see no way of cancelling the subscription before it even starts😳😫

swifty19751970

5 years ago

Response from developer

Hi! We are glad that your son likes our app and sorry that you want to cancel it... :( We hope that you change your mind, but if you don't and still want to cancel the subscription please find the instructions on this link: https://support.apple.com/pt-pt/HT202039 Let us know if you need any other information. Best H