Fraud, Waste, Abuse
Tell me how it’s possible to receive a final notice of a debt I didn’t know I had from 3 years ago and not receive any other notice?! What if I had a different address and this affected my credit. Communication from dfas is piss poor. Snail mail is outdated…
Useless
This app is useless. It doesn’t show your debt total. It doesn’t save your bank account info for payments. And I have never been able to link my PayPal account for payments. It also doesn’t allow you to set up recurring payments.
Nothing works
Nothing about this payment app works. It’s so frustrating. My cards get decline for no reason, the scan option to scan your card does absolutely nothing. What is the point of this app? It cant do the one thing it’s suppose to -process a payment.
Antiquated, typical government process
This feedback must be filed with the rest of Service-members “Lessons Learned” pile that get actioned someday/maybe pile.
Paid my debt balance still had it taken out
So I paid off the remainder of my tax deferment balance only to have it still taking out of my LES and then my tax payment refunded. Okay???
Payment option (PayPal) always broke
They offer to let me pay via PayPal, but the connection is never “secure” so it won’t let me connect and pay. There needs to be an option to pay via credit card, so my debt can be paid and my benefits restored in a timely manner. Not my fault DFAS messed up.
Terrible
Get ready to enter all your information multiple times and prepare to never get any information from this app
Absolute Garbage
Not allowing your former service members to opt out of 2021’s tax deferment. GARBAGE.
Having your former service members use an app that fails to process forcefully incurred debts. GARBAGE.
Utilizing horribly designed apps and websites to gather payments. GARBAGE.
Failing to provide functional way of informing your service members what the current remaining forced indebtedness amount is… GARBAGE.
Starting to see the pattern here? ABSOLUTE GARBAGE.
Having your former service members use an app that fails to process forcefully incurred debts. GARBAGE.
Utilizing horribly designed apps and websites to gather payments. GARBAGE.
Failing to provide functional way of informing your service members what the current remaining forced indebtedness amount is… GARBAGE.
Starting to see the pattern here? ABSOLUTE GARBAGE.
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Missing “remaining debt balance”
The app has one job. Collecting money you owe the government. Having my credit threatened over a mistake they made is frustrating, but I had no trouble making a payment with my debit card. The problems I have now are:
1. There’s no automatic recurring payment option - I guess I have to login and do this every month…
2. App doesn’t show the remaining debt balance - so I guess I’m supposed to keep a ledger and just know exactly when it’s time to stop paying them. It would be nice if the app would just say how much I still owe. I have a feeling they won’t be nearly as prompt in paying me back if I overpay them…
1. There’s no automatic recurring payment option - I guess I have to login and do this every month…
2. App doesn’t show the remaining debt balance - so I guess I’m supposed to keep a ledger and just know exactly when it’s time to stop paying them. It would be nice if the app would just say how much I still owe. I have a feeling they won’t be nearly as prompt in paying me back if I overpay them…
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Garnished my wages…
Smfh. $750 out of my paycheck that puts me behind.. smfh
