General comment
Every question problem I have had was handled with speed and professionalism
Best banking app
This app is robust! I can do everything I need to, simply and quickly. If you haven’t downloaded this app yet, get it. If you’re not a member yet, become one. You won’t regret it!
Frustrating
Keeps logging me out for no reason. Everything was better when it was DCCU
Heartland Credit Union is the beat!
I love my credit union! Great people. Great service. I love that I can manage my money wherever I am.
Looks nicer but lacks features
The new app looks nicer but the menus are significantly more difficult to navigate than the other 4 banking apps that I have. The screen flow is very clunky and isn’t organized in a very intuitive way. Secure messaging sticks out as especially clunky and it defaults to the oldest message instead of the most recent so you have to swipe several times to see the most recent response. Zelle is also not available like it is for my other 3 banks (including another local credit union) which feels like a pretty big missing feature.
Giving 2 stars because this is significantly behind other banking apps but it seems like they are making an effort to catch up and be on par with what other banks offer in mobile and online.
Giving 2 stars because this is significantly behind other banking apps but it seems like they are making an effort to catch up and be on par with what other banks offer in mobile and online.
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HCU
I liveeee it
Peace of mind
I’ve been with Dane county/Heartland over 9 years! And I’ve never had a problem! This place has help me when times has been hard! Thanks for being there when times were tough, and no one was there to lend a hand.
Don’t join if you need Apple Pay
Been over a month and they still haven’t fixed Apple Pay. I need it. If you need it. I would wait to join until they fix the issue. Shouldn’t take this long
Easy to use
I like the HCU app. It is easy to use and has everything that I need.
Family
We may not always agree, but at the end, we’re like family
