MentalUP User Reviews

MentalUP - Kids Learning Games
MentalUP - Kids Learning Games
Ayasis Yazilim ve Bilisim Teknolojileri Anonim Sirketi

Reviews Summary

Top reviews

It could be trickier

It could be trucker as it’s is quite easy and is not making me heakthier

Response from developer

Hi, MentalUP's AI starts analyzing your skills and needs as soon as you use the app. However, to do that, you need to use it for a short period, and then MentalUP will automatically determine the most suitable difficulty level for you. 😊

I have nothing to say

It is okay it is a little bit stupid because you have to pay for premium if you want to do a exercise there are like money coins and you have to pay if you want to do a exercise. But it is kind of fun but you also get coins

Response from developer

Hello, you can benefit from all the features of MentalUP as a free user, but you need to get enough of these resources first. We recommend you try SUPER always to have unlimited access to all the valuable features 😊

Scam free trial

There is no free trial, so pay 80$ for something you can’t even try first is crazy. Don’t waste your time.

Response from developer

Hi πŸ‘‹ You can try MentalUP for free by starting a free trial or just closing the windows with the X icon in the top left corner. Could you give us more details to help you, please?

⭐️⭐️⭐️⭐️⭐️

This app is perfect it was very good and kind. I don’t know why people where hating because the app is for children and they don’t focus on the voice they just focus on what they’re doing not the voice or even the points you download it for education not to focus on the voice or the characters looks.

I LOVE THIS APP!
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Response from developer

That's fantastic to hear! We're thrilled that you find the game both fun and educational. Thanks for being part of the fun! πŸŒŸπŸ“šπŸ˜Š

Lover

Amazing game and my daughter loves it
Thank you

Response from developer

Thank you so much for your positive feedback about our app. 🀩 We are genuinely grateful for your support and always strive to improve. πŸ’•

M going to try this app for my kid

My kid has done all on this app, it helps him a lot

Response from developer

Hmm... πŸ€” If we didn't get 5 stars even though you liked it, it means we have some shortcomings. Rest assured that we have considered your comments. Hope to see you in full-rated experiences, love πŸ₯°οΈ

The best learning app for kids,

This app is the best for kids with the challenges and this app has the opportunity for kids to think and with that opportunity they can do their best whilst they are playing a gam on this app with choosing them workout buddy. This app, I rate it five stars.

Response from developer

That's fantastic to hear! We're thrilled that you find the game both fun and educational. Thanks for being part of the fun! πŸŒŸπŸ“šπŸ˜Š

It’s Fun!

It’s fun and all but I can only play one game because each game costs 100 gold and I started with 100 gold so how long am I going to have to wait to get more Gold?

Response from developer

Hi Braxtyn, In MentalUP there are several ways to earn gold. You can try to do a little bit on the adventure map or participate in some events. You can also win big prizes by referring your friends. However, if this is frustrating for you, we suggest you to try our 7-day free trial. You'll get the best experience of the app. 😊

Scam alert!

I was charged $75 through Apple and they charged which I have no access. I never created an account and when I try to put my email it shows up as another language and it doesn’t let me sign in so we can use the money that we paid for. I reached out for the customer service to either refund me orlike ask instructions how to log in so I can use it and they did not respond me they scammed me they took $75 so just west of money and I didn’t get to even play it. It doesn’t let me sign in as a guest or sign in. They’re totally scam. Be careful.
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Response from developer

Hi, we know that subscription issues are frustrating for all users, and we always try our best to help as quickly as possible. You probably didn't link your account before starting a subscription, but we can quickly fix that 😊 Unfortunately, all subscriptions are managed by Apple. This means that we're not allowed to refund any users like all the other apps on the store. We double-checked our support emails but couldn't find your email. Could you try to reach us again at support@mentalup.co? Thank you for being so understanding. We're waiting for your email to help you.

Update: membership issue

I had previous posted a review noting the same membership experience others had experienced (paid but membership still isn’t active). I emailed support and upon receiving proof of purchase they were able to activate my membership. Hope this works for others facing the same dilemma!

Response from developer

Hey Caroline, we're glad to hear that your issue has been resolved. Please feel free to reach out to us whenever you need 😊.

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