App doesn’t work anymore
Response from developer
Hi, please give the phone a restart, try on wifi/data see if same result, then reinstall.If it still fails email support@delta.app and we can work with you to resolve it. Please mention this review when you reach out. - RE
Portfolio syncing doesn't work
Response from developer
Hi, I am sorry for your experience, your email might have been caught in a spam filter as we are very quick to respond and address. I find it strange the outcome of your refund request. Please do email us with this review to support@delta.app so we can address the poor service you have received and work to a better outcome. - RE
Can’t link account
Response from developer
Hi, we are sorry you are having some issues. Please reach out to us at support@delta.app or Settings in Delta - Support - Contact Support and we will work with you for best outcome. - RE
Glitches & Broker connections
Response from developer
Hi, thanks for the feedback, with regards to splits we are working on a solution to the issues presenting at the moment. But this issue and any others you are having we would love to work through with you. Please, reach out to us at support@delta.app or settings in Delta - Support - Contact Support and let us know the information and mention this review and we can work with you to resolve. - RE
Great multi product App
Needs to have a transaction history csv extract though 👊
Response from developer
Hi, Thanks for your feedback, we have been working on this side of the app and it is a lot better now, it may differ to other sites as we have our own list of exchanges in which we get the data from. So there can be variance between sites and trackers. - RE
Support
Response from developer
Hi Chris, thanks for your kind review, we are really happy you had a good experience with our support. We will keep working hard on Delta to make it even better for you! - RE
Pas de proposition pour le Canada
Response from developer
Hi, you can use the Delta mobile app without connecting the Delta Account.If you are wanting to use the Delta Desktop or Delta Web, for now it does require the Delta Account which, is not available at the moment in some countries, we are working to expand this out, so you will just need to wait until this changes to use Desktop and Web. I am sorry for the frustration this causes. Delta mobile will still work normally for users in Canada. Happy to discuss further if you want to reach out to us at support@delta.app or Settings in Delta - Support - Contact Support. - RE
Unreliable connections
Doesn’t connect to questrade… get the loading wheel of death
Response from developer
Hi Dave, I am sorry for your issues, please reach out to us at support@delta.app or Settings in Delta - Support - Contact Support this way we can go over and investigate the issues to get you best resolution. Anything you cannot see that we support please head to ask.delta.app and request it, we are always expanding our offering and by voting you will be notified when it is added to Delta. - RE
Currently the best do-it-all app
For Canadian users, there might be some manual matching to do when setting up portfolios. I ran into some problems initially and their tech support James and Riley were quick to respond. It took them some time but eventually they helped me resolved the issue. Thanks guys!
Response from developer
Thanks for your kind review, and we are happy to hear you had a good support experience, we will take your feedback onboard and for sure keep working to expand our offering! Happy Tracking! - RE
Easy to use
Response from developer
Thank you very much for your kind review! We will keep working hard on Delta to make it even better for you! - RE
