Delta Pro User -Too many bugs makes it unusable
If you pay for a service such as Delta Pro you would expect it to work seamlessly with all of your wallets. Well that is simply not the case. The amount of bugs is insane, every day there seems to be something new that breaks needs to be fixed. If you check out their telegram chat there are constant messages from users asking for help, I’m talking hundreds of users per day. And then they disappear when the messages get too overwhelming Delta simply does not have the personnel to actually run this app correctly. I have never seen a company run this incompetently without care for their users. I wouldn’t care too much if it was free but this is an app that I payed for. It might look good, but if it doesn’t work and do what it claims I cannot recommend it to anyone. WHATEVER YOU DO DO NOT PAY FOR THIS APP!
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Great app but many many bugs....
I’ve been using this app for a number of years now and was very happy to see the recent addition of stocks.
However, I am consistently experiencing an issue with the Binance connection.
First it doesn’t synchronise every 15min (or any other setting) and almost always the sync crashes so I have to keep updating manually everyday.
To make things worse, every almost 1.5 months the api sync gets totally wrecked and suddenly messes up the transactions..right now my btc balance is negative! You need to fix this asap!!!
It’s also unclear how the p/l is sometimes calculated when it shows loss even though the current price is higher than the buy price?
With these sorts of issues, especially the Binance api sync I really don’t know how you expect people to buy the amazingly expensive pro version.
Hope for a quick update.
However, I am consistently experiencing an issue with the Binance connection.
First it doesn’t synchronise every 15min (or any other setting) and almost always the sync crashes so I have to keep updating manually everyday.
To make things worse, every almost 1.5 months the api sync gets totally wrecked and suddenly messes up the transactions..right now my btc balance is negative! You need to fix this asap!!!
It’s also unclear how the p/l is sometimes calculated when it shows loss even though the current price is higher than the buy price?
With these sorts of issues, especially the Binance api sync I really don’t know how you expect people to buy the amazingly expensive pro version.
Hope for a quick update.
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Response from developer
Hi there, we would like to chat with you with regards to your experience with us. Can you reach out to us via support@delta.app please? We really want to help all of our users the best way we can. Enjoy your day!
Great App, but have a small recent bug
Love the app, long time user. Recent update seems to have introduced a bug with the analytics screen, specifically for the overall portfolio performance chart. All other charts load, but the top chart with the overall performance shows an infinite spinner, and when I click on it to go into full screen, it shows the time range options but a blank screen. Just wanted to report this bug. Thanks for all you do to make this app great!
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After Update Lost Connection
I've been a user for about 2 months now and everything worked perfectly with the app when connecting my exchanges. I even recommended to a few people. I switch to pro right after the update because I thought it'd be worth the extras. I go to add some exchange connections and I lose my previous connections. I've been trying for several days to reconnect my main exchange but I get unknown error message due to authentication failure and it asks for me to try again. This will be my like 20th attempt to connect but I get the same message. I work in the car business and was before willing to recommend the app to all my investment co works. Now I'm having second thought...
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Used to be useful
What happened to this app? It used to show you correct calculations between what you paid and what your assets were currently worth. Now it puts airdropped coins in the negative if they’re worth less now than we airdropped, even though your cost basis was zero, so you’re still actually in the green.
Even more important, for all coins it now shows how many you own instead of what you paid in total. There is no way to see the total sum of all your transactions for a coin!
This was here the last time I looked maybe a week ago. Suddenly gone. What a stupid change to make!
Lastly, it has long been a problem that when you move a coin into a new portfolio so as to organize by subject area, it doesn’t correctly handle the transactions for the coins sold to make the purchases before the move. For example, if you bought a token with ETH, then when you move the token to a new portfolio, it shows a negative ETH balance in that new portfolio.
I hate to have to change after years using this, but I need a portfolio tracker that is accurate. Might as well start now, since there is no way I can use this going forward.
Even more important, for all coins it now shows how many you own instead of what you paid in total. There is no way to see the total sum of all your transactions for a coin!
This was here the last time I looked maybe a week ago. Suddenly gone. What a stupid change to make!
Lastly, it has long been a problem that when you move a coin into a new portfolio so as to organize by subject area, it doesn’t correctly handle the transactions for the coins sold to make the purchases before the move. For example, if you bought a token with ETH, then when you move the token to a new portfolio, it shows a negative ETH balance in that new portfolio.
I hate to have to change after years using this, but I need a portfolio tracker that is accurate. Might as well start now, since there is no way I can use this going forward.
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Response from developer
Hi IndigoOcean! We just released a major update for the app which resolves quite some issues and adds tons of new exciting features as well. Feel free to give it a try, we think you’ll love it. If for some reason, there’s still an issue, we’re always reachable via support@delta.app to help out. Cheers!
Bugs
I love the app but I would like to report 3 bugs which haven’t been fixed in ages and are very frustrating.
1. Open the app when in landscape on iPhone. Then switch to portrait. The header isn’t offset correctly.
2. When switching between multiple portfolios, there is a lag of updates and it sometimes flicks back to the previous portfolio.
3. There are some issues with coin location metrics. For me it’s not showing correctly. I have used a csv import in the past so that maybe why.
Bonus: you need to list scrt token
1. Open the app when in landscape on iPhone. Then switch to portrait. The header isn’t offset correctly.
2. When switching between multiple portfolios, there is a lag of updates and it sometimes flicks back to the previous portfolio.
3. There are some issues with coin location metrics. For me it’s not showing correctly. I have used a csv import in the past so that maybe why.
Bonus: you need to list scrt token
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Response from developer
Hi, could you please contact us via support@delta.app? This way we can take a closer look at your issue and solve it. Enjoy your day!
Love the app. Too many glitches
1. The alerts are horrible. I need price alerts on my currencies as soon as the reach the alert yet the app takes 10-20 minutes to push through the alert which can be bad for your portfolio.
2. It doesn’t update the pricing often. There’s often my portfolio $ amount is far off because certain currencies haven’t updated in 6+ hours. Which is horrible. So you think you have $5,000 but really have $5,200 or $4,500. You don’t know unless you check. This is even when the currencies are set up to the actual exchange. Not the global average. Fix these two things and this app would be 5 star easy.
2. It doesn’t update the pricing often. There’s often my portfolio $ amount is far off because certain currencies haven’t updated in 6+ hours. Which is horrible. So you think you have $5,000 but really have $5,200 or $4,500. You don’t know unless you check. This is even when the currencies are set up to the actual exchange. Not the global average. Fix these two things and this app would be 5 star easy.
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New Layout terrible
New layout is really hard on the eyes. I like all the new available numbers but I believe it's a flaw to move coin price from clearly visible on right side in big numbers to small font on left side. The new version forced you to look hard to find 2 core numbers, which are current coin prices and percentage gains. Now they are separated and harder to read which makes me give the new layout a 1 Star. I don't think anybody wants to constantly look from right to left side of the screen. Rather consolidate like older version or put useless new numbers on the other side.
Please give us the option to either move certain readings to our own spot preferences, or give us the option to use the old layout.
Please give us the option to either move certain readings to our own spot preferences, or give us the option to use the old layout.
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Decent port watcher...
Good job dev’s new chart is much more useful.
I’d like to be able to manually change the value of any coin, because the exchange listing often does not represent the true value in low liquidity tokens. It also makes my port very volatile which pretty much makes it difficult to assess current net worth. Once I add a custom value, I’d like an alert when there is a significant difference between it and the mark price.
3 stars: It’s difficult to get so much data into a tiny app I think the overall vibe is a little too busy. I think the DYOR stuff is useful but unnecessary. I’d split the dyor stuff off into a crypto news app. This kind of information often contains biased or hype postings which is irrelevant in this case, IMO. Focus on simplicity, possibly let me decide what data I actually see. Balances page looks great but an example that would help is if you could switch mBtc coins to display in satoshi instead of 9 digit floats.
I’d like to be able to manually change the value of any coin, because the exchange listing often does not represent the true value in low liquidity tokens. It also makes my port very volatile which pretty much makes it difficult to assess current net worth. Once I add a custom value, I’d like an alert when there is a significant difference between it and the mark price.
3 stars: It’s difficult to get so much data into a tiny app I think the overall vibe is a little too busy. I think the DYOR stuff is useful but unnecessary. I’d split the dyor stuff off into a crypto news app. This kind of information often contains biased or hype postings which is irrelevant in this case, IMO. Focus on simplicity, possibly let me decide what data I actually see. Balances page looks great but an example that would help is if you could switch mBtc coins to display in satoshi instead of 9 digit floats.
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Response from developer
Hi South Central! We just released a major update for the app which resolves quite some issues and adds tons of new exciting features as well. Feel free to give it a try, we think you’ll love it. If for some reason, there’s still an issue, we’re always reachable via support@delta.app to help out. Cheers!
Was good prior to 3.0
Best feature of prior version was bigger price chart (taller) in default view when clicking on a symbol. Was main reason I switched to Delta from Blockfolio. Now the chart seems even more narrow than Blockfolio and instead we get to see “useless” total cap info that I rarely ever look at and could have just scrolled down to see on the previous version. Yes, I understand you can make chart full screen, but I prefer large at-a-glance without taking extra steps. Also for those who adjust text size in accessibility, the new versions text is all screwed up and shows too large. Worked fine in previous version. Regret updating. Was a long time Pro subscription holder but just cancelled. Won’t be returning until charts are fixed.
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